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Nova Bus (US) Inc. - Pump Failure May Cause Loss of Drive Power

Publié le: 5 décembre 2025ID du rappel: 25E083000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

Nova Bus (US) Inc. - Pump Failure May Cause Loss of Drive Power

Recalling Firm: Nova Bus (US) Inc.

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Motif du rappel / Danger

A pump failure can cause a loss of drive power, increasing the risk of a crash.

Description du produit & Identification

Nova Bus (US) Inc. (Nova Bus) is recalling certain Ametek MCP and ECP water pumps. The impeller shaft may be loose, causing the pump to fail.

Produits concernés

Pump Failure May Cause Loss of Drive Power

Additional Source Details

FieldValue
SubjectPump Failure May Cause Loss of Drive Power
Nhtsa id25E083000
ComponentENGINE AND ENGINE COOLING
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25E083000
Recall link › DescriptionGo to Recall
Recall typeEquipment
Do not driveNo
ManufacturerNova Bus (US) Inc.
Defect summaryNova Bus (US) Inc. (Nova Bus) is recalling certain Ametek MCP and ECP water pumps. The impeller shaft may be loose, causing the pump to fail.
Completion rate0.00
Corrective actionNova Bus will inspect and replace the pump as necessary, free of charge. Owner notification letters were mailed January 30, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is ER25510.
Consequence summaryA pump failure can cause a loss of drive power, increasing the risk of a crash.
Mfr campaign numberER25510
Potentially affected25
Report received date2025-12-05T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Nova Bus (US) Inc. - Pump Failure May Cause Loss of Drive Power?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Outils gratuits

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Aperçu

  • Entreprise responsableNova Bus (US) Inc.
  • Niveau de risqueENGINE AND ENGINE COOLING
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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🚨 SAFETY ALERT: Nova Bus (US) Inc. - Nova Bus (US) Inc. - Pump Failure May Cause Loss of Drive Power

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