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Nova Bus (US) Inc. - Auxiliary Heater May Short Circuit

Publié le: 9 septembre 2024ID du rappel: 24V657000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

Nova Bus (US) Inc. - Auxiliary Heater May Short Circuit

Recalling Firm: Nova Bus (US) Inc.

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Motif du rappel / Danger

An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.

Description du produit & Identification

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

Produits concernés

Auxiliary Heater May Short Circuit

Additional Source Details

FieldValue
SubjectAuxiliary Heater May Short Circuit
Nhtsa id24V657000
ComponentEQUIPMENT
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V657000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerNova Bus (US) Inc.
Defect summaryNova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Completion rate62.02
Corrective actionNova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
Consequence summaryAn electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Mfr campaign numberCR5637
Potentially affected208
Report received date2024-09-09T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Nova Bus (US) Inc. - Auxiliary Heater May Short Circuit?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableNova Bus (US) Inc.
  • Niveau de risqueEQUIPMENT
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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🚨 SAFETY ALERT: Nova Bus (US) Inc. - Nova Bus (US) Inc. - Auxiliary Heater May Short Circuit

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