Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
USNorwex USA Recalls Ceramic Knives Due to Laceration Hazard
Motif du rappel / Danger
TranslatedThe handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
Description du produit & Identification
TranslatedThis recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
Produits concernés
TranslatedNorwex Ceramic Knives
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Norwex-USA-Recalls-Ceramic-Knives-Due-to-Laceration-Hazard |
| Title | Norwex USA Recalls Ceramic Knives Due to Laceration Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/pic1_62.png |
| Images › Caption | Recalled Norwex Ceramic Knife |
| Hazards › Name | The handle on the Norwex ceramic knives can break during use, posing a laceration hazard. |
| Injuries › Name | The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported. |
| Products › Name | Norwex Ceramic Knives |
| Products › Number Of Units | About 40,000 (In addition, 2,500 in Canada) |
| Recall I D | 9286 |
| Remedies › Name | Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label. |
| Retailers › Name | Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free. |
| Recall Date | 2022-04-21T00:00:00 |
| Description | This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle. |
| Distributors › Name | Norwex USA Inc., of Coppell, Texas |
| Recall Number | 22122 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/norwex-ceramic-knives-recalled-due-laceration-hazard |
| Consumer Contact | Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page. |
| Last Publish Date | 2022-04-21T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Norwex USA Recalls Ceramic Knives Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Norwex USA Recalls Ceramic Knives Due to Laceration Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/norwex-usa-recalls-ceramic-knives-due-to-laceration-hazard/CPSC-22122
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