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Australia ProductsPersonal care p...

NIVEA Sun Protect & Moisture SPF30 Sunscreen Lotion 200ml

Publié le: 11 mai 2022ID du rappel: 42804beb-1ca9-4051-ad51-9a0047cd32f5Catégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

This batch of the product contains benzene above the acceptable limit. Benzene may have been unintentionally introduced during manufacturing.

Description du produit & Identification

Reason / Defects: This batch of the product contains benzene above the acceptable limit. Benzene may have been unintentionally introduced during manufacturing. Hazards: Exposure to benzene can be linked to adverse health effects depending on the level and duration of exposure. Benzene is classified as a carcinogen (substance that could potentially cause cancer). What to do: Consumers should stop using the product and check the batch number on the rear of the product near the barcode. Consumers who have bottle of batch 12640440-BN should visit http://www.nivea.com.au/highlights/nivea-sun-recall to complete the online form to receive a refund, and then dispose of the product. For more details, https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-00414-1. For more information, contact the Beiersdorf Australia Customer Service Centre on 1800 103 023.

Produits concernés

Nivea Sun Protect and Moisture Sunscreen Lotion SPF 30 200ml Product code: 85616 Batch number: 12640440-BN Expiry date: 06/2024 AUSTL 270876 Sunscreen lotion in a blue bottle with a blue and yellow cap.

Additional Source Details

FieldValue
Guid › #text42804beb-1ca9-4051-ad51-9a0047cd32f5
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/nivea-sun-protect-moisture-spf30-sunscreen-lotion-200ml
Pub DateWed, 11 May 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/NIVEA%20Sun%20Protect%20%26%20Moisture%20SPF30%20Sunscreen%20%20Lotion%20200ml.jpg?itok=4KfQpSQb

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought NIVEA Sun Protect & Moisture SPF30 Sunscreen Lotion 200ml?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risquePersonal care products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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