Navico Group - Shock Risk from Insufficient Ground Connection
USNavico Group - Shock Risk from Insufficient Ground Connection
Recalling Firm: Navico Group
Motif du rappel / Danger
TranslatedAn open ground condition increases the risk of electrical shock and injury.
Description du produit & Identification
TranslatedNavico Group is recalling certain Progressive RSM-30 and PSK-30 surge protectors, designed for use with recreational vehicles. The ground contact in the surge protector may not properly contact the mating ground pin, causing an open ground condition.
Produits concernés
TranslatedShock Risk from Insufficient Ground Connection
Additional Source Details
| Field | Value |
|---|---|
| Subject | Shock Risk from Insufficient Ground Connection |
| Nhtsa id | 24E073000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24E073000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | Navico Group |
| Defect summary | Navico Group is recalling certain Progressive RSM-30 and PSK-30 surge protectors, designed for use with recreational vehicles. The ground contact in the surge protector may not properly contact the mating ground pin, causing an open ground condition. |
| Completion rate | 9.07 |
| Corrective action | Navico will replace the surge protector modules, free of charge. Owner notification letters are expected to be mailed September 30, 2024. Owners may contact Navico Group customer service at 1-803-324-6644, or by email at AMER-recall@oneasg.com. |
| Consequence summary | An open ground condition increases the risk of electrical shock and injury. |
| Mfr campaign number | NR (Not Reported) |
| Potentially affected | 21337 |
| Report received date | 2024-08-23T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Navico Group - Shock Risk from Insufficient Ground Connection?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Vérifiez les autres produits de votre foyer
Outils gratuitsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Aperçu
- Entreprise responsableNavico Group
- Niveau de risqueELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Navico Group - Navico Group - Shock Risk from Insufficient Ground Connection Check if your household is affected: https://therecallfile.com/fr/recalls/navico-group-shock-risk-from-insufficient-ground-connection/NHTSA-24E073000
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