Nautilus Recalls Treadmills Due to Fall Hazard
USNautilus Recalls Treadmills Due to Fall Hazard
Recalling Firm: Zhejiang Arcana Power Health Tech. CO. LTD., of China
Motif du rappel / Danger
TranslatedThe treadmills can start on their own, posing a fall hazard to a user.
Description du produit & Identification
TranslatedThis recall involves Nautilus treadmills with model number T616 and serial numbers 100672PRO21140001 through 100672PRO21171980 and with model number T618 and serial numbers 100647PRO21130111 through 100647PRO21183960. Nautilus and the model number are printed on the plastic shroud at the front of the treadmill's walking belt. The serial number is on the base-frame of the treadmill beneath the belt.
Produits concernés
TranslatedNautilus Treadmills
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Nautilus-Recalls-Treadmills-Due-to-Fall-Hazard |
| Title | Nautilus Recalls Treadmills Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic-1_28.png |
| Images › 1 › Caption | Recalled Nautilus T618 Treadmill |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic-2_21.png |
| Images › 2 › Caption | Recalled Nautilus T616 Treadmill |
| Hazards › Name | The treadmills can start on their own, posing a fall hazard to a user. |
| Injuries › Name | Nautilus has received 21 reports of the treadmills self-starting. No injuries have been reported. |
| Products › Name | Nautilus Treadmills |
| Products › Number Of Units | About 7,300 |
| Recall I D | 9320 |
| Remedies › Name | Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade. |
| Importers › Name | Nautilus Inc., of Vancouver, Wash. |
| Retailers › Name | Best Buy, Walmart and other stores nationwide and online at www.Nautilus.com and www.Amazon.com from April 2021 through November 2021 for about $1,150 for Model T616 and about $1,500 for Model T618. |
| Recall Date | 2022-06-09T00:00:00 |
| Description | This recall involves Nautilus treadmills with model number T616 and serial numbers 100672PRO21140001 through 100672PRO21171980 and with model number T618 and serial numbers 100647PRO21130111 through 100647PRO21183960. Nautilus and the model number are printed on the plastic shroud at the front of the treadmill's walking belt. The serial number is on the base-frame of the treadmill beneath the belt. |
| Recall Number | 22153 |
| Manufacturers › Name | Zhejiang Arcana Power Health Tech. CO. LTD., of China |
| Remedy Options › Option | Repair |
| Consumer Contact | Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at https://download.nautilus.com/pdf/NLS.T616-T618.cpsc.safety.notice.EN.pdf or www.Nautilus.com and click on "Recall Notices" at the bottom of the page for more information. |
| Last Publish Date | 2022-06-09T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Nautilus Recalls Treadmills Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Zhejiang Arcana Power Health Tech. CO. LTD., of China - Nautilus Recalls Treadmills Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/nautilus-recalls-treadmills-due-to-fall-hazard/CPSC-22153
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