My First Snowman
AustraliaMy First Snowman
Motif du rappel / Danger
TranslatedThis product does not comply with the mandatory standard for toys for children up to and including 36 months of age . The top hat may break and create small parts.
Description du produit & Identification
TranslatedReason / Defects: This product does not comply with the mandatory standard for toys for children up to and including 36 months of age . The top hat may break and create small parts. Hazards: Risk of serious injury or death from choking if a child swallows a small part from the broken toy. What to do: Stop using the product immediately and dispose the original top hat component. Contact Step 2 Direct Australia using the contact details below to order a replacement top hat component. Send an email to or phone Little Smiles Pty Ltd if you have sold or gifted the product to another person. Contact: Step2 Direct Australia email: info@littlesmiles.com.au call: 1300 665 882 from 9:00am to 5:00pm AEST Monday to Friday
Produits concernés
TranslatedSnowman doll with removable components including a top hat, ears, mittens and faces. Affected models are identifiable by the date code "12/2023" or "04/2024" located on the bottom of the top hat component. See photos.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | b584ae3c-ac39-4984-92e7-a1a5aaea06e3 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/my-first-snowman |
| Pub Date | Tue, 06 May 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/My%20First%20Snowman.jpg?itok=3dEONK9B |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought My First Snowman?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Niveau de risqueToys for babies and toddlers
- DistributionAustralia
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🚨 SAFETY ALERT: My First Snowman Check if your household is affected: https://therecallfile.com/fr/recalls/my-first-snowman/AU-b584ae3c-ac39-4984-92e7-a1a5aaea06e3
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