Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)
USMurf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)
Motif du rappel / Danger
TranslatedThe bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
Description du produit & Identification
TranslatedThis recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022
Produits concernés
TranslatedElectric bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Murf-Electric-Bikes-Recalls-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards-Recall-Alert |
| Title | Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/fat-murf-bike.png |
| Images › Caption | Recalled Murf electric bicycle, The Fat Murf model |
| Hazards › Name | The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider. |
| Injuries › Name | The firm has received one report of a fall including one minor injury. |
| Products › Name | Electric bicycles |
| Products › Number Of Units | About 9,000 |
| Recall I D | 9750 |
| Remedies › Name | Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly. |
| Importers › Name | Murf Electric Bikes LLC, of San Clemente, California |
| Retailers › Name | Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000. |
| Recall Date | 2023-11-02T00:00:00 |
| Description | This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022 |
| Recall Number | 24708 |
| Remedy Options › Option | Repair |
| Consumer Contact | Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information. |
| Last Publish Date | 2023-11-02T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/murf-electric-bikes-recalls-electric-bicycles-due-to-fall-and-injury-h/CPSC-24708
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