CPSCGeneral Alert

Multi-Purpose Kids' Bike Helmets Recalled Due to Risk of Head Injury; Violation of Federal Safety Regulation for Bicycle Helmets; Sold Exclusively on Temu.com; Imported by Chau River Sports Outdoors

Publié le: 25 avril 2024ID du rappel: 24211Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The helmets do not comply with the dynamic strength of retention system, impact attenuation and certification requirements of the CPSC federal safety regulation for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.

Description du produit & Identification

This recall involves kids' bike helmets in size small, fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets were sold in pink or blue with a sea world print and in orange or blue with a dinosaur print. All helmets have black padding, black straps and a black and red buckle. The helmets have a black plastic knob at the back of the helmet for adjusting the fitting. The model KY-E008 is printed on a white label on the inside of the helmet.

Produits concernés

Kid's Bike Helmets

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Multi-Purpose-Kids-Bike-Helmets-Recalled-Due-to-Risk-of-Head-Injury-Violation-of-Federal-Safety-Regulation-for-Bicycle-Helmets-Sold-Exclusively-on-Temu-com-Imported-by-Chau-River-Sports-Outdoors
TitleMulti-Purpose Kids' Bike Helmets Recalled Due to Risk of Head Injury; Violation of Federal Safety Regulation for Bicycle Helmets; Sold Exclusively on Temu.com; Imported by Chau River Sports Outdoors
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-bluedino.jpg
Images › 1 › CaptionRecalled kids' bike helmet – blue with a dinosaur print
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-orangedino.jpg
Images › 2 › CaptionRecalled kids' bike helmet – orange with a dinosaur print
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-bluesea.jpg
Images › 3 › CaptionRecalled kids' bike helmet – blue with a sea world print
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/helmet-pinksea.jpg
Images › 4 › CaptionRecalled kids' bike helmet – pink with a sea world print
Hazards › NameThe helmets do not comply with the dynamic strength of retention system, impact attenuation and certification requirements of the CPSC federal safety regulation for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
Injuries › NameNone reported
Products › NameKid's Bike Helmets
Products › Number Of UnitsAbout 200
Recall I D9934
Remedies › NameConsumers should immediately stop using the recalled helmets and contact Chau River Sports Outdoors for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, and send photos of the helmet with the straps cut through the onsite messaging system by clicking on the "message" icon on Temu.com at Chau River Sports Outdoors store page as proof of destruction, then dispose of the recalled helmet.
Importers › NameChau River Sports Outdoors, of China
Retailers › NameTemu.com from June 2023 through January 2024 for between $16 and $40.
Recall Date2024-04-25T00:00:00
DescriptionThis recall involves kids' bike helmets in size small, fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets were sold in pink or blue with a sea world print and in orange or blue with a dinosaur print. All helmets have black padding, black straps and a black and red buckle. The helmets have a black plastic knob at the back of the helmet for adjusting the fitting. The model KY-E008 is printed on a white label on the inside of the helmet.
Recall Number24211
Remedy Options › OptionRefund
Consumer ContactChau River Sports Outdoors via email at lexi_kuyou@163.com or send an onsite message by clicking on the "message" icon on Temu at Chau River Sports Outdoors store page for more information.
Last Publish Date2024-04-25T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Multi-Purpose Kids' Bike Helmets Recalled Due to Risk of Head Injury; Violation of Federal Safety Regulation for Bicy...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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