Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard
Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard
Motif du rappel / Danger
TranslatedThe product's locking tab can detach from the rest of the unit during use, causing hands and fingers to slide into the blades.
Description du produit & Identification
TranslatedThis recall involves models of the Mueller Austria Onion Chopper Pro, model number M-700. The gray and green choppers come with two stainless steel discs, 4-cup clear container and cleaning brush. Only onion choppers that have a locking tab that can be pushed towards the blades in order to properly lock into place are included in this recall. The Mueller Austria logo is printed on the side of the chopper. The model number is located on the product itself or on the chopper's packaging.
Produits concernés
TranslatedMueller Austria Onion Chopper Pro
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Mueller-Austria-Recalls-Onion-Choppers-Due-to-Serious-Laceration-Hazard |
| Title | Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-110112AM.png |
| Images › 1 › Caption | Recalled Mueller Austria Onion Chopper Pro model number M-700 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-110131AM.png |
| Images › 2 › Caption | Recalled choppers have locking tabs that can be pushed towards the blades in order to lock into place. |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-110138AM.png |
| Images › 3 › Caption | Recalled choppers have locking tabs that can be pushed towards the blades in order to lock into place. |
| Hazards › Name | The product's locking tab can detach from the rest of the unit during use, causing hands and fingers to slide into the blades. |
| Injuries › Name | Mueller Austria has received 266 incidents of the tab breaking, resulting in 137 laceration injuries to the hands and fingers. |
| Products › Name | Mueller Austria Onion Chopper Pro |
| Products › Number Of Units | About 106,000 |
| Recall I D | 8928 |
| Remedies › Name | Consumers should immediately stop using the recalled onion choppers and contact Mueller Austria for a free replacement model with a newly-designed locking tab. |
| Importers › Name | Mueller Austria, of Oakland, Calif. |
| Retailers › Name | Online at Amazon.com from September 2016 through July 2020 for about $20. |
| Recall Date | 2020-10-29T00:00:00 |
| Description | This recall involves models of the Mueller Austria Onion Chopper Pro, model number M-700. The gray and green choppers come with two stainless steel discs, 4-cup clear container and cleaning brush. Only onion choppers that have a locking tab that can be pushed towards the blades in order to properly lock into place are included in this recall. The Mueller Austria logo is printed on the side of the chopper. The model number is located on the product itself or on the chopper's packaging. |
| Recall Number | 21017 |
| Remedy Options › Option | Replace |
| Consumer Contact | Mueller Austria toll-free at 888-990-9066 from 9 a.m. to 4 p.m. PT Monday through Friday, or online at www.muellerdirect.com and click on Recall at the bottom of the page for more information. |
| Last Publish Date | 2020-10-29T00:00:00 |
| Manufacturer Countries › Country | Hong Kong |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/mueller-austria-recalls-onion-choppers-due-to-serious-laceration-hazar/CPSC-21017
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