CPSCGeneral Alert

Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard

Publié le: 29 octobre 2020ID du rappel: 21017Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The product's locking tab can detach from the rest of the unit during use, causing hands and fingers to slide into the blades.

Description du produit & Identification

This recall involves models of the Mueller Austria Onion Chopper Pro, model number M-700. The gray and green choppers come with two stainless steel discs, 4-cup clear container and cleaning brush. Only onion choppers that have a locking tab that can be pushed towards the blades in order to properly lock into place are included in this recall. The Mueller Austria logo is printed on the side of the chopper. The model number is located on the product itself or on the chopper's packaging.

Produits concernés

Mueller Austria Onion Chopper Pro

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Mueller-Austria-Recalls-Onion-Choppers-Due-to-Serious-Laceration-Hazard
TitleMueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-110112AM.png
Images › 1 › CaptionRecalled Mueller Austria Onion Chopper Pro model number M-700
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-110131AM.png
Images › 2 › CaptionRecalled choppers have locking tabs that can be pushed towards the blades in order to lock into place.
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-110138AM.png
Images › 3 › CaptionRecalled choppers have locking tabs that can be pushed towards the blades in order to lock into place.
Hazards › NameThe product's locking tab can detach from the rest of the unit during use, causing hands and fingers to slide into the blades.
Injuries › NameMueller Austria has received 266 incidents of the tab breaking, resulting in 137 laceration injuries to the hands and fingers.
Products › NameMueller Austria Onion Chopper Pro
Products › Number Of UnitsAbout 106,000
Recall I D8928
Remedies › NameConsumers should immediately stop using the recalled onion choppers and contact Mueller Austria for a free replacement model with a newly-designed locking tab.
Importers › NameMueller Austria, of Oakland, Calif.
Retailers › NameOnline at Amazon.com from September 2016 through July 2020 for about $20.
Recall Date2020-10-29T00:00:00
DescriptionThis recall involves models of the Mueller Austria Onion Chopper Pro, model number M-700. The gray and green choppers come with two stainless steel discs, 4-cup clear container and cleaning brush. Only onion choppers that have a locking tab that can be pushed towards the blades in order to properly lock into place are included in this recall. The Mueller Austria logo is printed on the side of the chopper. The model number is located on the product itself or on the chopper's packaging.
Recall Number21017
Remedy Options › OptionReplace
Consumer ContactMueller Austria toll-free at 888-990-9066 from 9 a.m. to 4 p.m. PT Monday through Friday, or online at www.muellerdirect.com and click on Recall at the bottom of the page for more information.
Last Publish Date2020-10-29T00:00:00
Manufacturer Countries › CountryHong Kong

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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