Accueil/Tous les Rappels/NHTSA-24V782000
NHTSAELECTRICAL SYSTEM

Motiv Power Systems - Loose Connection May Cause Loss Of Drive Power

Publié le: 18 octobre 2024ID du rappel: 24V782000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

Motiv Power Systems - Loose Connection May Cause Loss Of Drive Power

Recalling Firm: Motiv Power Systems

🌐
Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.

Description du produit & Identification

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.

Produits concernés

Loose Connection May Cause Loss Of Drive Power

Additional Source Details

FieldValue
SubjectLoose Connection May Cause Loss Of Drive Power
Nhtsa id24V782000
ComponentELECTRICAL SYSTEM
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V782000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerMotiv Power Systems
Defect summaryMotiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
Completion rate100.00
Corrective actionMotiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Consequence summaryInterruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.
Mfr campaign numberNR (Not Reported)
Potentially affected40
Report received date2024-10-18T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Motiv Power Systems - Loose Connection May Cause Loss Of Drive Power?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Vérifiez les autres produits de votre foyer

Outils gratuits

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Aperçu

  • Entreprise responsableMotiv Power Systems
  • Niveau de risqueELECTRICAL SYSTEM
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

📢 Partager l’alerte

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Motiv Power Systems - Motiv Power Systems - Loose Connection May Cause Loss Of Drive Power

Check if your household is affected:
https://therecallfile.com/fr/recalls/motiv-power-systems-loose-connection-may-cause-loss-of-drive-power/NHTSA-24V782000
WhatsAppFacebook

Rejoindre la liste d’alerte

Recevez des alertes e-mail instantanées dès qu’un rappel critique est publié.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Donate with PayPal

Supports USD, EUR, GBP, International Cards & PayPal

Spread the WordMotiv Power Systems - Loose Connection May Cause Loss Of Drive Power

Install The Recall File App

Check safety warnings, scan your pantry, and monitor your vehicles directly from your home screen.