CPSCGeneral Alert

Mockingbird Expands Recall to Include Single Strollers Due to Fall Hazard

Publié le: 17 mars 2023ID du rappel: 23161Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The lower side of the stroller frame can crack, posing a fall risk to children in the stroller.

Description du produit & Identification

This recall expansion involves Mockingbird Single Strollers. Mockingbird Strollers are made of aluminum and are black or silver in color. The seats are black, and the canopies are available in black, light blue, dark blue, pink and light green. The recall expansion includes Mockingbird Single Strollers with a lot number between 18322 and 22278, and lot numbers 23174 and 23175 only. The lot number is a five-digit number that can be found on the white product label located on the inner left side of the stroller frame near the top of the basket.

Produits concernés

Mockingbird Single Strollers

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Mockingbird-Expands-Recall-to-Include-Single-Strollers-Due-to-Fall-Hazard
TitleMockingbird Expands Recall to Include Single Strollers Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledMockingbirdSingleStroller.png
Images › 1 › CaptionRecalled Mockingbird Single Stroller
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/MockingbirdLotNumberlocation.png
Images › 2 › CaptionMockingbird Lot Number location
Hazards › NameThe lower side of the stroller frame can crack, posing a fall risk to children in the stroller.
Injuries › NameThe firm has received 13 reports of cracks in the frame of Single Strollers. No injuries to children in the strollers have been reported.
Products › NameMockingbird Single Strollers
Products › Number Of UnitsAbout 25,390 (149,000 Single-to-Double Strollers were previously recalled in November 2022)
Recall I D9572
Remedies › NameConsumers should immediately stop using the recalled Single strollers and contact Mockingbird to receive a free frame reinforcement kit, which includes two frame clamps that attach to the sides of the stroller to reinforce the frame. Mockingbird is contacting all known purchasers directly.
Importers › NameMockingbird LLC, of New York
Retailers › NameOnline at hellomockingbird.com, babylist.com and goodbuygear.com from March 2020 through March 2023 for between $350 and $450.
Recall Date2023-03-17T00:00:00
DescriptionThis recall expansion involves Mockingbird Single Strollers. Mockingbird Strollers are made of aluminum and are black or silver in color. The seats are black, and the canopies are available in black, light blue, dark blue, pink and light green. The recall expansion includes Mockingbird Single Strollers with a lot number between 18322 and 22278, and lot numbers 23174 and 23175 only. The lot number is a five-digit number that can be found on the white product label located on the inner left side of the stroller frame near the top of the basket.
Recall Number23161
Remedy Options › OptionRepair
Consumer ContactMockingbird toll-free at 877-274-3240 from 9 a.m. to 5 p.m. ET Monday through Friday, email recall@hellomockingbird.com, or online at www.hellomockingbird.com/recall or www.hellomockingbird.com and click on "Product Recall" at the bottom of the page for more information.
Last Publish Date2023-03-17T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Mockingbird Expands Recall to Include Single Strollers Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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