MM Products Recalls JoyJolt™ Declan Glass Coffee Mugs Due to Burn and Laceration Hazards
USMM Products Recalls JoyJolt™ Declan Glass Coffee Mugs Due to Burn and Laceration Hazards
Motif du rappel / Danger
TranslatedThe glass mugs can break and crack when filled with hot liquids, posing burn and laceration hazards.
Description du produit & Identification
TranslatedThis recall involves JoyJolt Declan Single-Wall Glass Coffee Mugs with model number JG10242. They were sold in a 16 oz. size as a set of six. The recalled glasses are clear with a handle. The model numbers are printed on the product packaging and the order confirmation.
Produits concernés
TranslatedJoyJolt Drinkware Declan Single-Wall Glass Coffee Mugs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/MM-Products-Recalls-JoyJolt-Declan-Glass-Coffee-Mugs-Due-to-Burn-and-Laceration-Hazards |
| Title | MM Products Recalls JoyJolt™ Declan Glass Coffee Mugs Due to Burn and Laceration Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/declan-glass-mug.png |
| Images › Caption | Recalled Declan Single-Wall Glass Coffee Mug |
| Hazards › Name | The glass mugs can break and crack when filled with hot liquids, posing burn and laceration hazards. |
| Injuries › Name | There have been 103 incidents of the recalled coffee glasses breaking at the base, resulting in 56 injuries, including 35 burns across the body from spilled hot liquids, and 21 cuts. Seven incidents required medical attention, including surgery and stitches. |
| Products › Name | JoyJolt Drinkware Declan Single-Wall Glass Coffee Mugs |
| Products › Number Of Units | About 580,000 |
| Recall I D | 9978 |
| Remedies › Name | Consumers should immediately stop using the recalled coffee glasses, and contact MM Products for a full refund. |
| Importers › Name | MM Products Inc., of New York |
| Retailers › Name | Online at www.amazon.com and on MM Products Inc.'s website www.joyjolt.com from September 2019 through May 2022 for between $20 and $25 for a set of six mugs. |
| Recall Date | 2024-06-20T00:00:00 |
| Description | This recall involves JoyJolt Declan Single-Wall Glass Coffee Mugs with model number JG10242. They were sold in a 16 oz. size as a set of six. The recalled glasses are clear with a handle. The model numbers are printed on the product packaging and the order confirmation. |
| Recall Number | 24272 |
| Remedy Options › Option | Refund |
| Consumer Contact | MM Products toll-free at 888-569-5680 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at recall@joyjolt.com, or online at https://joyjolt.com/pages/product-notices-recalls or www.joyjolt.com and click on "Safety Recalls" at the top of the page for more information. |
| Last Publish Date | 2024-06-20T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MM Products Recalls JoyJolt™ Declan Glass Coffee Mugs Due to Burn and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: MM Products Recalls JoyJolt™ Declan Glass Coffee Mugs Due to Burn and Laceration Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/mm-products-recalls-joyjolttm-declan-glass-coffee-mugs-due-to-burn-and/CPSC-24272
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