CPSCGeneral Alert

MJKSARE High Chairs Recalled Due to Entrapment and Fall Hazards; Violation of Federal Regulation for High Chairs; Imported by Worldwide Windows; Sold Exclusively on Amazon.com

Publié le: 12 septembre 2024ID du rappel: 24362Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The recalled high chairs violate the regulations for high chairs, as the leg openings on the high chair are too wide, posing an entrapment hazard to infants. Additionally, the high chairs pose a fall hazard because the tray can become disengaged from the product.

Description du produit & Identification

This recall involves MJKSARE high chairs, model H-601. The high chairs fold open and closed and are covered in green padding. The front tray is green with a small cup holder. There is a tag on the bottom of the seat padding of the high chair with the date of manufacture in the format of "MM/YYYY." All production dates are included in the recall.

Produits concernés

MJKSARE High Chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/MJKSARE-High-Chairs-Recalled%20Due-to-Entrapment-and-Fall-Hazards-Violation-of-Federal-Regulation-for-High-Chairs-Imported-by-Worldwide-Windows-Sold-Exclusively-on-Amazon-com
TitleMJKSARE High Chairs Recalled Due to Entrapment and Fall Hazards; Violation of Federal Regulation for High Chairs; Imported by Worldwide Windows; Sold Exclusively on Amazon.com
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/HighChair1.png
Images › 1 › CaptionRecalled MJKSARE High Chair
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/HighCHair2.png
Images › 2 › CaptionBack view of MJKSARE baby high chair
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/HighChair3.png
Images › 3 › CaptionSideview of MJKSARE baby high chair
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/HighChair4.png
Images › 4 › CaptionRecalled MJKSARE high chairs packaging
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/HighChair5.png
Images › 5 › CaptionTag on seat cover of the recalled high chairs with date of manufacture and model number
Hazards › NameThe recalled high chairs violate the regulations for high chairs, as the leg openings on the high chair are too wide, posing an entrapment hazard to infants. Additionally, the high chairs pose a fall hazard because the tray can become disengaged from the product.
Injuries › NameNone reported.
Products › NameMJKSARE High Chairs
Products › Number Of UnitsAbout 4,760
Recall I D10049
Remedies › NameConsumers should immediately stop using the high chair, and contact TONGAO for instructions on how to dispose of the chair and receive a full refund. Amazon is contacting all known purchasers directly.
Importers › NameWorldwide Windows Inc., of China
Retailers › NameOnline at Amazon.com from February 2024 through March 2024 for about $70.
Recall Date2024-09-12T00:00:00
DescriptionThis recall involves MJKSARE high chairs, model H-601. The high chairs fold open and closed and are covered in green padding. The front tray is green with a small cup holder. There is a tag on the bottom of the seat padding of the high chair with the date of manufacture in the format of "MM/YYYY." All production dates are included in the recall.
Distributors › NameGuangzhoutongaomaoyiyouxiangongsi d/b/a TONGAO, of China
Recall Number24362
Remedy Options › OptionRefund
Consumer ContactTONGAO by email at gztaamz@163.com.
Last Publish Date2024-09-12T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MJKSARE High Chairs Recalled Due to Entrapment and Fall Hazards; Violation of Federal Regulation for High Chairs; Imp...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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