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MiniMed 640G and 670G Insulin Pumps

Publié le: 3 novembre 2021ID du rappel: a9e3eff6-8897-4485-8be3-3857057fe776Catégorie: Produits de ConsommationPays: Australie
Australia
Safety AlertAustralia ProductsAustraliaAustralia

MiniMed 640G and 670G Insulin Pumps

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

If the pump retainer ring breaks, the reservoir may become loose and may not lock into the pump.

Description du produit & Identification

Reason / Defects: If the pump retainer ring breaks, the reservoir may become loose and may not lock into the pump. Hazards: If the retainer ring is damaged, loose or missing, this may lead to under delivery of insulin, which may cause hyperglycemia. If a user inserts the reservoir back in while the infusion set is still connected to the body, there may be a rapid infusion of insulin, which may cause hypoglycemia or death. What to do: If the reservoir does not lock into the pump or the retainer ring is loose, damaged or missing, consumers should immediately discontinue using the insulin pump and revert to a back-up plan with the healthcare provider’s recommendations. Do not insert the reservoir back into the pump while connected. If the reservoir properly locks in place with the retainer ring and the retainer ring is not loose, damaged, or broken, consumers may continue to use their pump until they receive a replacement pump. In the interim, consumers should inspect the retainer ring on the pump and examine the retainer ring for damage every time the infusion set is changed. The supplier will contact affected consumers and direct them to visit https://info.medtronicdiabetes.com/Clear_Retainer_Ring, call the Medtronic Global Help Line on 1800 777 808, or complete and return the Confirmation Form to receive a replacement pump at no charge.

Produits concernés

MiniMed 640G insulin pump An ambulatory, battery-operated, rate-programmable microinfusion pump. Model numbers: MMT-1711 and MMT-1712 MiniMed 670G insulin pump An insulin pump intended for continuous delivery and delivery of user activated insulin boluses. Model numbers: MMT-1762 and MMT-1782 Only pumps with a clear pump retainer ring ARTG 95763 (Medtronic Australasia Pty Ltd Infusion pump, insulin, ambulatory) ARTG 308140 (Medtronic Australasia Pty Ltd - Infusion pump, insulin, ambulatory)

Additional Source Details

FieldValue
Guid › #texta9e3eff6-8897-4485-8be3-3857057fe776
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/minimed-640g-and-670g-insulin-pumps
Pub DateWed, 03 Nov 2021 00:00:00 +0000

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought MiniMed 640G and 670G Insulin Pumps?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risquePharmacy and medical products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: MiniMed 640G and 670G Insulin Pumps

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