Miles Industries Recalls Gas Fireplaces Due to Burn Hazard
USMiles Industries Recalls Gas Fireplaces Due to Burn Hazard
Recalling Firm: Miles Industries Ltd., of Canada
Motif du rappel / Danger
TranslatedThe trim around the fireplaces can leak hot exhaust air, posing a burn hazard.
Description du produit & Identification
TranslatedThis recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822
Produits concernés
TranslatedValor H5 gas fireplaces
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Miles-Industries-Recalls-Gas-Fireplaces-Due-to-Burn-Hazard |
| Title | Miles Industries Recalls Gas Fireplaces Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_70.png |
| Images › 1 › Caption | Location of the rating sheet with the model number and serial number |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_54.png |
| Images › 2 › Caption | Rating sheet with the model number and serial number |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_35.png |
| Images › 3 › Caption | Recalled 1135 Valor H5 Gas Fireplace trim |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_20.png |
| Images › 4 › Caption | Recalled 1140 Valor H5 Gas Fireplace trim |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Picture5_12.png |
| Images › 5 › Caption | Recalled 1135 Valor H5 Gas Fireplace trim |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Picture6_8.png |
| Images › 6 › Caption | Recalled 1140 Valor H5 Gas Fireplace trim |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Picture7_5.png |
| Images › 7 › Caption | Recalled 1149 Valor H5 Gas Fireplace trim |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/Picture8_2.png |
| Images › 8 › Caption | Recalled 1184 Valor H5 Gas Fireplace trim |
| Hazards › Name | The trim around the fireplaces can leak hot exhaust air, posing a burn hazard. |
| Injuries › Name | Miles Industries has received one report of mantle charring. No injuries have been reported. |
| Products › Name | Valor H5 gas fireplaces |
| Products › Number Of Units | About 1,000 (in addition, about 1,900 were sold in Canada) |
| Recall I D | 8480 |
| Remedies › Name | Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair. |
| Retailers › Name | Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500. |
| Recall Date | 2018-12-20T00:00:00 |
| Description | This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822 |
| Recall Number | 19056 |
| Manufacturers › Name | Miles Industries Ltd., of Canada |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68380r-eng.php |
| Consumer Contact | Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information. |
| Last Publish Date | 2018-12-20T00:00:00 |
| Manufacturer Countries › Country | Canada |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Miles Industries Recalls Gas Fireplaces Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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