Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)
USMiles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)
Recalling Firm: Miles Industries Ltd., of Canada
Motif du rappel / Danger
TranslatedDelayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.
Description du produit & Identification
TranslatedThis recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.
Produits concernés
TranslatedValor H5 gas fireplace
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Miles-Industries-Recalls-Gas-Fireplaces-Due-to-Burn-and-Laceration-Hazards-Recall-Alert |
| Title | Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1- 20733PM.png |
| Images › 1 › Caption | Recalled Valor H5 gas fireplace, model 1150ILP and 1150JLP |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-20743PM.png |
| Images › 2 › Caption | Location of the rating sheet with model and serial number |
| Hazards › Name | Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards. |
| Injuries › Name | Miles Industries has received one report of delayed ignition in the United States. No injuries have been reported. |
| Products › Name | Valor H5 gas fireplace |
| Products › Number Of Units | About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.) |
| Recall I D | 8870 |
| Remedies › Name | Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly. |
| Retailers › Name | Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 through March 2020 for between $3,700 and $5,500 (not including installation). |
| Recall Date | 2020-07-30T00:00:00 |
| Description | This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. |
| Recall Number | 20768 |
| Manufacturers › Name | Miles Industries Ltd., of Canada |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/73601r-eng.php |
| Consumer Contact | Miles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at H5@valorfireplaces.com or online at valorfireplaces.com and click on H5 Recall Notice for more information. |
| Last Publish Date | 2020-07-30T00:00:00 |
| Manufacturer Countries › Country | Canada |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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