Mercedes-Benz USA, LLC - Rear Axle Carrier May Fail
USMercedes-Benz USA, LLC - Rear Axle Carrier May Fail
Recalling Firm: Mercedes-Benz USA, LLC
Motif du rappel / Danger
TranslatedRear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Description du produit & Identification
TranslatedMercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Produits concernés
TranslatedRear Axle Carrier May Fail
Additional Source Details
| Field | Value |
|---|---|
| Subject | Rear Axle Carrier May Fail |
| Nhtsa id | 24V941000 |
| Component | POWER TRAIN |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V941000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | Yes |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier. |
| Completion rate | 100.00 |
| Corrective action | Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015. |
| Consequence summary | Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash. |
| Mfr campaign number | 2024120015 |
| Potentially affected | 17 |
| Report received date | 2024-12-18T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mercedes-Benz USA, LLC - Rear Axle Carrier May Fail?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableMercedes-Benz USA, LLC
- Niveau de risquePOWER TRAIN
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🚨 SAFETY ALERT: Mercedes-Benz USA, LLC - Mercedes-Benz USA, LLC - Rear Axle Carrier May Fail Check if your household is affected: https://therecallfile.com/fr/recalls/mercedes-benz-usa-llc-rear-axle-carrier-may-fail/NHTSA-24V941000
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