Mercedes-Benz USA, LLC - High Voltage Battery May Catch Fire
USMercedes-Benz USA, LLC - High Voltage Battery May Catch Fire
Recalling Firm: Mercedes-Benz USA, LLC
Motif du rappel / Danger
TranslatedA vehicle fire while parked or driving can increase the risk of injury.
Description du produit & Identification
TranslatedMercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Produits concernés
TranslatedHigh Voltage Battery May Catch Fire
Additional Source Details
| Field | Value |
|---|---|
| Subject | High Voltage Battery May Catch Fire |
| Nhtsa id | 25V894000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V894000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. |
| Completion rate | 44.97 |
| Corrective action | Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025. |
| Consequence summary | A vehicle fire while parked or driving can increase the risk of injury. |
| Mfr campaign number | 2025120005 |
| Potentially affected | 169 |
| Report received date | 2025-12-19T00:00:00.000 |
| Fire risk when parked | Yes |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mercedes-Benz USA, LLC - High Voltage Battery May Catch Fire?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableMercedes-Benz USA, LLC
- Niveau de risqueELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Mercedes-Benz USA, LLC - Mercedes-Benz USA, LLC - High Voltage Battery May Catch Fire Check if your household is affected: https://therecallfile.com/fr/recalls/mercedes-benz-usa-llc-high-voltage-battery-may-catch-fire/NHTSA-25V894000
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