Accueil/Tous les Rappels/FRANCE-a12/1020/19
RappelConsoGeneral Alert

mercedes benz - citan voiture de tourisme

Publié le: 12 juillet 2019ID du rappel: a12/1020/19Catégorie: Alimentation & BoissonsPays: France
France
Food & BeverageRappelConsoFranceFrance

mercedes benz - citan voiture de tourisme

Recalling Firm: mercedes benz

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

un composant antipollution, utilisé dans certaines conditions, pourrait se détériorer plus rapidement que prévu et pourrait entraîner un dépassement du niveau des émissions d’oxydes d’azote (nox) par les gaz d’échappement.

Description du produit & Identification

Motif de rappel: un composant antipollution, utilisé dans certaines conditions, pourrait se détériorer plus rapidement que prévu et pourrait entraîner un dépassement du niveau des émissions d’oxydes d’azote (nox) par les gaz d’échappement. | Risques encourus: environnement

Produits concernés

citan voiture particulière

Additional Source Details

FieldValue
Libellecitan voiture de tourisme
Rappel guid5735773e4d6eee99ccca85db6e703f2436d5679e
Motif rappelun composant antipollution, utilisé dans certaines conditions, pourrait se détériorer plus rapidement que prévu et pourrait entraîner un dépassement du niveau des émissions d’oxydes d’azote (nox) par les gaz d’échappement.
Numero fichea12/1020/19
Marque produitmercedes benz
Numero version0
Date publication2019-07-12T00:00:00+00:00
Risques encourusenvironnement
Categorie produitautomobiles et moyens de déplacement
Modeles ou referencescitan voiture particulière
Sous categorie produitautomobiles, motos, scooters
Identification produitsm1: citan 108 - 109 cdi manufactured june 2015 -december 2016 m1: citan 111 cdi june 2015 - february 2017 n1: citan 108 - 109 cdi june 2016 - december 2016 n1: citan 111 cdi june 2015-february.....
Lien vers affichette pdfhttps://rappel.conso.gouv.fr/affichettepdf/49104/rapex
Lien vers la fiche rappelhttps://rappel.conso.gouv.fr/fiche-rappel/49104/rapex
Informations complementairesm1: e2*2007/46*0129*12, e2*2007/46*0129*13, e2*2007/46*0129*14-18, n1 : e2*2007/46*0130*12, e2*2007/46*0130*13, e2*2007/46*0130*14, e2*2007/46*0130*15-17

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought mercedes benz - citan voiture de tourisme?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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  • Entreprise responsablemercedes benz
Recall Hazard Severity
Caution (Class III)
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