Melaleuca Recalls Three-Wick Revive Candles Due to Fire and Burn Hazards (Recall Alert)
USMelaleuca Recalls Three-Wick Revive Candles Due to Fire and Burn Hazards (Recall Alert)
Recalling Firm: EAP Innovations, of Mt. Pleasant, Pa.
Motif du rappel / Danger
TranslatedThe candles' high flames can ignite the surface of the wax, posing fire and burn hazards.
Description du produit & Identification
TranslatedThis recall involves the Revive Three Wick Soy Candles in Winter Cedar and Warm Spiced Latte scents. The candles come in glass containers with metal lids. "Revive" and the scent type are printed on a label on the front of the container. SKU 1010030041 (for the winter cedar-scented candle) or 1010030040 (for the warm spiced latte-scented candle) is printed on the purchase receipt.
Produits concernés
TranslatedRevive Three Wick Soy Candles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Melaleuca-Recalls-Three-Wick-Revive-Candles-Due-to-Fire-and-Burn-Hazards-Recall-Alert |
| Title | Melaleuca Recalls Three-Wick Revive Candles Due to Fire and Burn Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_87.png |
| Images › 1 › Caption | Recalled Melaleuca's Revive thee-wick winter cedar soy candle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_71.png |
| Images › 2 › Caption | Recalled Melaleuca's Revive thee-wick warm spiced latte soy candle |
| Hazards › Name | The candles' high flames can ignite the surface of the wax, posing fire and burn hazards. |
| Injuries › Name | Melaleuca has received 17 reports of high flames, including 14 reports of the wax catching fire. No injuries or property damage have been reported. |
| Products › Name | Revive Three Wick Soy Candles |
| Products › Number Of Units | About 38,000 |
| Recall I D | 9015 |
| Remedies › Name | Consumers should immediately stop using the recalled candles, carefully cut all three wicks as short as possible to prevent the candles from being used and discard the product. Melaleuca has contacted all known purchasers directly about the recall and refund. |
| Retailers › Name | Melaleuca stores, catalog and website from November through December 2020 for between $23 and $33. |
| Recall Date | 2021-03-11T00:00:00 |
| Description | This recall involves the Revive Three Wick Soy Candles in Winter Cedar and Warm Spiced Latte scents. The candles come in glass containers with metal lids. "Revive" and the scent type are printed on a label on the front of the container. SKU 1010030041 (for the winter cedar-scented candle) or 1010030040 (for the warm spiced latte-scented candle) is printed on the purchase receipt. |
| Distributors › Name | Vox Marketing Group, LLC, of Provo, Utah |
| Recall Number | 21726 |
| Manufacturers › Name | EAP Innovations, of Mt. Pleasant, Pa. |
| Remedy Options › Option | Refund |
| Consumer Contact | Melaleuca at 800-742-8094 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.Melaleuca.com/candle-recall or www.Melaleuca.com and click on Safety Notice at the bottom of the page for more information. |
| Last Publish Date | 2021-03-11T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Melaleuca Recalls Three-Wick Revive Candles Due to Fire and Burn Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableEAP Innovations, of Mt. Pleasant, Pa.
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🚨 SAFETY ALERT: EAP Innovations, of Mt. Pleasant, Pa. - Melaleuca Recalls Three-Wick Revive Candles Due to Fire and Burn Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/melaleuca-recalls-three-wick-revive-candles-due-to-fire-and-burn-hazar/CPSC-21726
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