Medcure Herbal Products containing Acorus calamus
AustraliaMedcure Herbal Products containing Acorus calamus
Motif du rappel / Danger
TranslatedThe products were supplied in the Australian market without an Australian Registry for Therapeutic Goods (ARTG) registration and were also labelled to contain Acorus calamus .
Description du produit & Identification
TranslatedReason / Defects: The products were supplied in the Australian market without an Australian Registry for Therapeutic Goods (ARTG) registration and were also labelled to contain Acorus calamus . Hazards: Acorus calamus is included in Schedule 10 to the Medicines and Poison Standard, which lists substances considered to pose an unacceptable risk to health. Acorus calamus is a known carcinogen (substance that could potentially cause cancer). What to do: KL4 Pty Ltd has contacted affected consumers. Consumers should immediately stop using this product and return it to the place of purchase for a full refund. Anyone who is concerned in any way about the use of this product should consult their doctor. For more information, consumers can contact KL4 Pty Ltd on 1300 585 766.
Produits concernés
TranslatedMedcure Herbal Products Organic Vacha Powder Gulguluthikthakam Kashayam Dhanwantharam Thailam All batches containing the ingredient Acorus calamus
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | ab7a08b5-0d03-4534-b0de-6e8d4434e0ba |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/medcure-herbal-products-containing-acorus-calamus |
| Pub Date | Sun, 18 Apr 2021 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Medcure Herbal Products containing Acorus calamus?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Niveau de risquePharmacy and medical products
- DistributionAustralia
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🚨 SAFETY ALERT: Medcure Herbal Products containing Acorus calamus Check if your household is affected: https://therecallfile.com/fr/recalls/medcure-herbal-products-containing-acorus-calamus/AU-ab7a08b5-0d03-4534-b0de-6e8d4434e0ba
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