Mazda North American Operations - Improper Software Can Cause A Loss of Drive Power
USMazda North American Operations - Improper Software Can Cause A Loss of Drive Power
Recalling Firm: Mazda North American Operations
Motif du rappel / Danger
TranslatedLoss of drive power increases the risk of a crash.
Description du produit & Identification
TranslatedMazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Produits concernés
TranslatedImproper Software Can Cause A Loss of Drive Power
Additional Source Details
| Field | Value |
|---|---|
| Subject | Improper Software Can Cause A Loss of Drive Power |
| Nhtsa id | 24V815000 |
| Component | ENGINE AND ENGINE COOLING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V815000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mazda North American Operations |
| Defect summary | Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power. |
| Completion rate | 95.75 |
| Corrective action | Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J. |
| Consequence summary | Loss of drive power increases the risk of a crash. |
| Mfr campaign number | 7024J |
| Potentially affected | 31488 |
| Report received date | 2024-10-31T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mazda North American Operations - Improper Software Can Cause A Loss of Drive Power?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableMazda North American Operations
- Niveau de risqueENGINE AND ENGINE COOLING
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🚨 SAFETY ALERT: Mazda North American Operations - Mazda North American Operations - Improper Software Can Cause A Loss of Drive Power Check if your household is affected: https://therecallfile.com/fr/recalls/mazda-north-american-operations-improper-software-can-cause-a-loss-of/NHTSA-24V815000
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