CPSCGeneral Alert

Mammut Sports Group Recalls Alugator Ride 3.0 Hoe and Alugator Ride SE Avalanche Shovels Due to Risk of Injury or Death

Publié le: 6 avril 2023ID du rappel: 23174Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The spring locking mechanism on the recalled avalanche shovels can fail in an emergency excavation of a person buried by an avalanche, posing a risk of injury or death for the buried person.

Description du produit & Identification

This recall involves Alugator Ride 3.0 Hoe and Alugator Ride SE shovels. The recalled shovels are used for digging out avalanche victims. The recalled shovels are made of aluminum, were sold in silver or black finishes and have orange handles. The recalled Alugator Ride 3.0 Hoe avalanche shovels were sold individually with production lot number 1121. The Alugator Ride SE avalanche shovels were sold as part of the Barryvox Package, and Barryvox Package Tour with production lot numbers 1221 and 0322. The product name and production lot number are printed on shovel shaft near the handle.

Produits concernés

Alugator Ride 3.0 Hoe and Alugator Ride SE avalanche shovels

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Mammut-Sports-Group-Recalls-Alugator-Ride-3-0-Hoe-and-Alugator-Ride-SE-Avalanche-Shovels-Due-to-Risk-of-Injury-or-Death
TitleMammut Sports Group Recalls Alugator Ride 3.0 Hoe and Alugator Ride SE Avalanche Shovels Due to Risk of Injury or Death
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Alugator-3-0-hoe-shovel.png
Images › 1 › CaptionRecalled Alugator Ride 3.0 Hoe avalanche shovel
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Alugator-SE-shovel.png
Images › 2 › CaptionRecalled Alugator Ride SE avalanche shovel
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Alugator-shovel-box.png
Images › 3 › CaptionBarryvox Package that Alugator Ride SE avalanche shovels were sold in
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/production-lot-number.png
Images › 4 › CaptionLocation of Production Lot number
Hazards › NameThe spring locking mechanism on the recalled avalanche shovels can fail in an emergency excavation of a person buried by an avalanche, posing a risk of injury or death for the buried person.
Injuries › NameNone reported
Products › NameAlugator Ride 3.0 Hoe and Alugator Ride SE avalanche shovels
Products › Number Of UnitsAbout 5,580 (In addition, about 1,964 were sold in Canada)
Recall I D9586
Remedies › NameConsumers should immediately stop using the recalled avalanche shovels and follow the instructions at https://mammut.prezly.com/recall-notice-for-a-call-for-inspection-shovel-locking-mechanism to inspect the connection between the shaft and the shovel head to make sure it properly locks into position. If the connection does not lock into position, consumers should contact Mammut to obtain a prepaid return shipping label to return the shovel for a free repair or a free replacement shovel.
Importers › NameMammut Sports Group Inc., of Williston, Vermont
Retailers › NameOutdoor and ski supply stores nationwide and online at https://www.mammut.com/us/en from December 2022 through February 2023 for between $90 and $480.
Recall Date2023-04-06T00:00:00
DescriptionThis recall involves Alugator Ride 3.0 Hoe and Alugator Ride SE shovels. The recalled shovels are used for digging out avalanche victims. The recalled shovels are made of aluminum, were sold in silver or black finishes and have orange handles. The recalled Alugator Ride 3.0 Hoe avalanche shovels were sold individually with production lot number 1121. The Alugator Ride SE avalanche shovels were sold as part of the Barryvox Package, and Barryvox Package Tour with production lot numbers 1221 and 0322. The product name and production lot number are printed on shovel shaft near the handle.
Distributors › NameMammut Sports Group Inc., of Williston, Vermont
Recall Number23174
Remedy Options › 1 › OptionRepair
Remedy Options › 2 › OptionReplace
Consumer ContactMammut Sports Group at 800-451-5127 from 9 a.m. to 6 a.m. ET, Monday through Friday, by email at warranty.usa@mammut.com or online at https://mammut.prezly.com/recall-notice-for-a-call-for-inspection-shovel-locking-mechanism.
Last Publish Date2023-04-06T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Mammut Sports Group Recalls Alugator Ride 3.0 Hoe and Alugator Ride SE Avalanche Shovels Due to Risk of Injury or Death?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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