Mack Trucks, Inc. - Incorrectly Assembled High Voltage Connector
USMack Trucks, Inc. - Incorrectly Assembled High Voltage Connector
Recalling Firm: Mack Trucks, Inc.
Motif du rappel / Danger
TranslatedA loose high voltage cable can cause a sudden loss of steering and drive power, increasing the risk of crash.
Description du produit & Identification
TranslatedMack Trucks, Inc. (Mack) is recalling certain 2024 MD vehicles. An incorrectly assembled high voltage connector could prevent the mechanical connector lock from properly engaging, allowing the high voltage cable to loosen.
Produits concernés
TranslatedIncorrectly Assembled High Voltage Connector
Additional Source Details
| Field | Value |
|---|---|
| Subject | Incorrectly Assembled High Voltage Connector |
| Nhtsa id | 24V447000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V447000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | Yes |
| Manufacturer | Mack Trucks, Inc. |
| Defect summary | Mack Trucks, Inc. (Mack) is recalling certain 2024 MD vehicles. An incorrectly assembled high voltage connector could prevent the mechanical connector lock from properly engaging, allowing the high voltage cable to loosen. |
| Completion rate | 100.00 |
| Corrective action | Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and repair the mechanical connector lock as necessary, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0467. |
| Consequence summary | A loose high voltage cable can cause a sudden loss of steering and drive power, increasing the risk of crash. |
| Mfr campaign number | SC0467 |
| Potentially affected | 24 |
| Report received date | 2024-06-16T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mack Trucks, Inc. - Incorrectly Assembled High Voltage Connector?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableMack Trucks, Inc.
- Niveau de risqueELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Mack Trucks, Inc. - Mack Trucks, Inc. - Incorrectly Assembled High Voltage Connector Check if your household is affected: https://therecallfile.com/fr/recalls/mack-trucks-inc-incorrectly-assembled-high-voltage-connector/NHTSA-24V447000
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