LUS Recalls Hair Dryers Due to Electrocution or Shock Hazard (Recall Alert)
USLUS Recalls Hair Dryers Due to Electrocution or Shock Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedThe hair dryers do not have an immersion protection device, posing an electrocution or shock hazard if the dryer falls into water when plugged in.
Description du produit & Identification
TranslatedThis recall involves the LUS Dryer & Diffuser. The handheld hair dryers were sold in white, in a box that also contains a diffuser. The hair dryers have the model number HD-LUS01 printed under the back end of the hair dryer. The logos "LUS Brands" and "Love Ur Curls" are located on either side of the back end of the dryer.
Produits concernés
TranslatedLUS Hair Dryers & Diffusers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/LUS-Recalls-Hair-Dryers-Due-to-Electrocution-or-Shock-Hazard-Recall-Alert |
| Title | LUS Recalls Hair Dryers Due to Electrocution or Shock Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-23 at 9.51.48 AM.png |
| Images › 1 › Caption | Recalled LUS Hair Dryer & Diffuser in Box |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2020-04-23 at 9.52.09 AM.png |
| Images › 2 › Caption | Recalled LUS Hair Dryer with Logos |
| Hazards › Name | The hair dryers do not have an immersion protection device, posing an electrocution or shock hazard if the dryer falls into water when plugged in. |
| Injuries › Name | None reported |
| Products › Name | LUS Hair Dryers & Diffusers |
| Products › Number Of Units | About 2,700 (In addition, about 410 were sold in Canada) |
| Recall I D | 8803 |
| Remedies › Name | Consumers should immediately stop using and unplug the hair dryers. LUS is contacting all known purchasers of the hair dryers and providing a choice of either a full refund of the purchase price or a $175 store credit. |
| Importers › Name | LUS Distribution Inc., of Canada |
| Retailers › Name | Online at www.lusbrands.com from November 2019 through February 2020 for between $125 and $144. |
| Recall Date | 2020-04-23T00:00:00 |
| Description | This recall involves the LUS Dryer & Diffuser. The handheld hair dryers were sold in white, in a box that also contains a diffuser. The hair dryers have the model number HD-LUS01 printed under the back end of the hair dryer. The logos "LUS Brands" and "Love Ur Curls" are located on either side of the back end of the dryer. |
| Recall Number | 20738 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/72845r-eng.php |
| Consumer Contact | LUS at 800-280-1675, by email at support@lusbrands.ca, or online at www.lusbrands.com and click on ‘Safety and Recall Information’ for more information. |
| Last Publish Date | 2020-04-23T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought LUS Recalls Hair Dryers Due to Electrocution or Shock Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: LUS Recalls Hair Dryers Due to Electrocution or Shock Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/lus-recalls-hair-dryers-due-to-electrocution-or-shock-hazard-recall-al/CPSC-20738
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