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Lower Control Arm Ball Joint

Publié le: 27 octobre 2023ID du rappel: 491ddde3-90c7-4614-b250-abfe5d52488aCatégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The supplied bolts used to secure the ball joint of the steering and suspension unit may shear or snap and cause the wheels collapse into the guard.

Description du produit & Identification

Reason / Defects: The supplied bolts used to secure the ball joint of the steering and suspension unit may shear or snap and cause the wheels collapse into the guard. Hazards: There is a risk of accident, serious injury or death if the bolts shear or snap while the vehicle is used. The risk of incident is increased if the vehicle is used for off-road or 4WD driving. What to do: Consumers should stop using the vehicle for off-road or 4WD driving immediately. Consumers should take the vehicle to the place where the product was purchased or installed to arrange for an inspection. Consumers will be offered free replacement of the bolts or ball joint if the bolts are affected. If consumers cannot return their vehicle to the place of purchase or for more information, please contact GPC Asia Pacific on 1300 301 072 or email recalls@gpcasiapac.com

Produits concernés

Global branded ball joints for lower control arm supplied as replacement part for aftermarket steering and suspension. Suited for Toyota Land Cruiser Prado 90/95 series sold between July 1996 – February 2003. Ball joints sold between 1 May 2022 – 8 September 2023.

Additional Source Details

FieldValue
Guid › #text491ddde3-90c7-4614-b250-abfe5d52488a
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/lower-control-arm-ball-joint
Pub DateFri, 27 Oct 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Ball%20joint%20with%20bolts.jpg?itok=a1FKI0Gx

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lower Control Arm Ball Joint?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueCar parts and accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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