Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard
USLovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard
Motif du rappel / Danger
TranslatedThe packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children.
Description du produit & Identification
TranslatedThis recall involves certain units of the 2023 Slide & Seek Ball Runs, which are wooden toys with a plastic ball ramp that is included in Lovevery's Babbler Play Kits for children aged 13 to 15 months. The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob.
Produits concernés
TranslatedSlide & Seek Ball Runs with Wooden Knobs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Lovevery-Recalls-Slide-Seek-Ball-Runs-with-Wooden-Knobs-Due-to-Choking-Hazard |
| Title | Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/slide-and-seek.png |
| Images › 1 › Caption | Recalled Slide & Seek Ball Run |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/slide-and-seek-kit.png |
| Images › 2 › Caption | Recalled Slide & Seek Ball Run with The Babbler Play Kit packaging |
| Hazards › Name | The packaging configuration can allow damage to the wooden knob on the Ball Run during shipping and cause it to come loose and detach, posing a choking hazard to children. |
| Injuries › Name | Lovevery has received 33 reports of the wooden knob detaching during shipping and six reports of the wooden knob detaching after shipment. No injuries have been reported. |
| Products › Name | Slide & Seek Ball Runs with Wooden Knobs |
| Products › Number Of Units | About 47,000 (In addition, about 4,500 were sold in Canada) |
| Recall I D | 9835 |
| Remedies › Name | Consumers with a recalled ball run should immediately take it away from children, stop using it, and contact Lovevery for a free replacement. Consumers will receive a free replacement after registering on the firm's website, removing and marking the affected door with a specific case number (which will be emailed to known purchasers), uploading a photo of their marked door to www.recallrtr.com/ballrun, and affirming to Lovevery that the door will be disposed of in the trash. Lovevery is contacting all known purchasers directly. |
| Importers › Name | Lovevery Inc., of Boise, Idaho |
| Retailers › Name | Online at Lovevery.com as part of the Babbler Play Kit from June 2023 through November 2023 for about $120 for the kit. |
| Recall Date | 2024-02-01T00:00:00 |
| Description | This recall involves certain units of the 2023 Slide & Seek Ball Runs, which are wooden toys with a plastic ball ramp that is included in Lovevery's Babbler Play Kits for children aged 13 to 15 months. The recalled units of the Ball Run have a wooden knob on the door, do not have a Lovevery logo engraved on the bottom, and do not have a green sticker on the inside wall of the door with the wooden knob. |
| Recall Number | 24098 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/lovevery-2023-slide-seek-ball-run-wooden-knobs-recalled-due-choking-hazard |
| Consumer Contact | Lovevery online at www.recallrtr.com/ballrun or www.lovevery.com/pages/product-recalls, call toll-free at 888-520-0167 from 7 a.m. to 6 p.m. CT Monday through Friday, email at ballrun@lovevery.com, and at lovevery.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2024-02-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Lovevery Recalls Slide & Seek Ball Runs with Wooden Knobs Due to Choking Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/lovevery-recalls-slide-seek-ball-runs-with-wooden-knobs-due-to-choking/CPSC-24098
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