Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards
USLook Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards
Motif du rappel / Danger
TranslatedThe stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
Description du produit & Identification
TranslatedThis recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice.
Produits concernés
TranslatedLook Cycle road bikes and Aerostems
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Look-Cycle-Recalls-Aerostems--and-Road-Bikes |
| Title | Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/AEROSTEM_D%20%281200x800%29.JPEG |
| Images › 1 › Caption | Look Cycle Aerostem |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/BRE_2616%20%283000x2000%29.JPEG |
| Images › 2 › Caption | Look Cycle Aerostem clamp with no model number |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/BRE_2617%20%283000x2000%29.JPEG |
| Images › 3 › Caption | Look Cycle Aerostem clamp with model number |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Look cycle road bike.png |
| Images › 4 › Caption | Look Cycle road bike |
| Hazards › Name | The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard. |
| Injuries › Name | The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported. |
| Products › Name | Look Cycle road bikes and Aerostems |
| Products › Number Of Units | About 800 |
| Recall I D | 8010 |
| Remedies › Name | Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair. |
| Importers › Name | Hawley LLC, of Lexington, S.C. |
| Retailers › Name | Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles. |
| Recall Date | 2017-03-28T00:00:00 |
| Description | This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice. |
| Recall Number | 17117 |
| Remedy Options › Option | Repair |
| Consumer Contact | Look Cycle at 800-822-1980 from 8 a.m. to 5 p.m. ET Monday through Friday, email at aerostemrecall@hawleylambert.com or online at http://www.lookcycle.com/ click on the Safety Notice tab for more information. |
| Last Publish Date | 2017-03-28T00:00:00 |
| Manufacturer Countries › 1 › Country | France |
| Manufacturer Countries › 2 › Country | Switzerland |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/look-cycle-recalls-aerostems-and-road-bikes-due-to-fall-crash-hazards/CPSC-17117
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