LIVACTI Retractable Safety Gates Recalled Due to Risk of Serious Injury or Death from Entrapment; Violates Mandatory Standard for Gates and Enclosures; Sold on Amazon by Qeyan and Yanyanny
USLIVACTI Retractable Safety Gates Recalled Due to Risk of Serious Injury or Death from Entrapment; Violates Mandatory Standard for Gates and Enclosures; Sold on Amazon by Qeyan and Yanyanny
Motif du rappel / Danger
TranslatedThe recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment.
Description du produit & Identification
TranslatedThis recall involves retractable safety mesh gates with model number LT-BG01-3. They were sold in white, gray and black. The gates measure about 34 inches high with a retractable width of up to 140 inches and have an iron frame. "Retractable Safety Gate" and the model number are printed on a white label on the side post of the gate. LIVACTI appears on the product packaging.
Produits concernés
TranslatedLIVACTI Retractable Safety Gates
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/LIVACTI-Retractable-Safety-Gates-Recalled-Due-to-Risk-of-Serious-Injury-or-Death-from-Entrapment-Violates-Mandatory-Standard-for-Gates-and-Enclosures-Sold-on-Amazon-by-Qeyan-and-Yanyanny |
| Title | LIVACTI Retractable Safety Gates Recalled Due to Risk of Serious Injury or Death from Entrapment; Violates Mandatory Standard for Gates and Enclosures; Sold on Amazon by Qeyan and Yanyanny |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/livacti-1.jpg |
| Images › 1 › Caption | Recalled LIVACTI Retractable Safety Gate - Black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/livacti-2.jpg |
| Images › 2 › Caption | Recalled LIVACTI Retractable Safety Gate - White |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/livacti-3.jpg |
| Images › 3 › Caption | Recalled LIVACTI Retractable Safety Gate - Gray |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/livacti-4.jpg |
| Images › 4 › Caption | Model number printed on a white label on the side post of the recalled gate |
| Hazards › Name | The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment. |
| Injuries › Name | None reported |
| Products › Name | LIVACTI Retractable Safety Gates |
| Products › Number Of Units | About 1,400 |
| Recall I D | 10358 |
| Remedies › Name | Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Consumers must destroy the gate by cutting through the mesh and take a photo showing the destroyed gate. Submit the photo to support@livactihome.com. |
| Importers › Name | Lichang E-Commerce, Inc, of Hacienda Heights, California |
| Retailers › Name | Amazon from December 2024 through April 2025 for between $55 and $75. |
| Recall Date | 2025-07-24T00:00:00 |
| Description | This recall involves retractable safety mesh gates with model number LT-BG01-3. They were sold in white, gray and black. The gates measure about 34 inches high with a retractable width of up to 140 inches and have an iron frame. "Retractable Safety Gate" and the model number are printed on a white label on the side post of the gate. LIVACTI appears on the product packaging. |
| Distributors › 1 › Name | Shenzhen Yiqiyuan Technology Co. Ltd., dba Qeyan, of China |
| Distributors › 2 › Name | Shenzhen Yanyan Network Co. Ltd., dba Yanyanny, of China |
| Recall Number | 25401 |
| Remedy Options › Option | Refund |
| Consumer Contact | Qeyan and Yanyanny toll-free at 833-980-0055 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@livactihome.com, or at https://livactihome.com/pages/product-recall or www.livactihome.com and click "Product Recall" at the top of the page for more information. |
| Last Publish Date | 2025-07-24T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought LIVACTI Retractable Safety Gates Recalled Due to Risk of Serious Injury or Death from Entrapment; Violates Mandatory...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: LIVACTI Retractable Safety Gates Recalled Due to Risk of Serious Injury or Death from Entrapment; Violates Mandatory Standard for Gates and Enclosures; Sold on Amazon by Qeyan and Yanyanny Check if your household is affected: https://therecallfile.com/fr/recalls/livacti-retractable-safety-gates-recalled-due-to-risk-of-serious-injur/CPSC-25401
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