Linus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert)
USLinus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert)
Recalling Firm: Shenzhen Xidesheng Bicycle Co Ltd, of China
Motif du rappel / Danger
TranslatedThe bicycle's front fork can crack, posing a crash hazard.
Description du produit & Identification
TranslatedThis recall involves the Linus Bike Cesta 500 and Ero 500 electric bicycles. The serial number can be found on the underside of the frame near the chain ring. The brand name "Linus" is printed on the frame of the bicycle. The recalled bicycles have one of the following serial numbers. Product Name Serial Number Ero500/Cesta500 LXD20100231-LXD20100420 Ero500/Cesta500 LXD20100686- LXD20100830 Ero500/Cesta500 LXD20100956- LXD20101060
Produits concernés
TranslatedElectric bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Linus-Bike-Recalls-Electric-Bicycles-Due-to-Crash-Hazard-Recall-Alert |
| Title | Linus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLinusCesta500electricbicycle.png |
| Images › 1 › Caption | Recalled Linus Cesta 500 electric bicycle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLinusEro500electricbicycle.png |
| Images › 2 › Caption | Recalled Linus Ero 500 electric bicycle |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLinuselectricbicycleserialnumberlocationontheframesunderside.png |
| Images › 3 › Caption | Recalled Linus electric bicycle serial number location on the frame's underside |
| Hazards › Name | The bicycle's front fork can crack, posing a crash hazard. |
| Injuries › Name | None reported |
| Products › Name | Electric bicycles |
| Products › Number Of Units | About 430 |
| Recall I D | 9535 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycles and contact Linus Bike to schedule a free fork replacement. Linus is contacting all known purchasers directly. |
| Importers › Name | Linus Bike Inc., of Venice, California |
| Retailers › Name | Independent bicycle shops nationwide and online at www.linusbike.com from January 2020 through October 2022 for between $2,000 and $2,500. |
| Recall Date | 2023-02-16T00:00:00 |
| Description | This recall involves the Linus Bike Cesta 500 and Ero 500 electric bicycles. The serial number can be found on the underside of the frame near the chain ring. The brand name "Linus" is printed on the frame of the bicycle. The recalled bicycles have one of the following serial numbers. Product Name Serial Number Ero500/Cesta500 LXD20100231-LXD20100420 Ero500/Cesta500 LXD20100686- LXD20100830 Ero500/Cesta500 LXD20100956- LXD20101060 |
| Recall Number | 23727 |
| Manufacturers › Name | Shenzhen Xidesheng Bicycle Co Ltd, of China |
| Remedy Options › Option | Replace |
| Consumer Contact | Linus Bike at 800-615-1534 from 9 a.m. to 5 p.m. PT Monday through Friday, email at customerservice@linusbike.com or online at www.linusbike.com/pages/cesta-500-ero-500 or www.linusbike.com and click on "Safety Notices" for more information. |
| Last Publish Date | 2023-02-16T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Linus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableShenzhen Xidesheng Bicycle Co Ltd, of China
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🚨 SAFETY ALERT: Shenzhen Xidesheng Bicycle Co Ltd, of China - Linus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/linus-bike-recalls-electric-bicycles-due-to-crash-hazard-recall-alert/CPSC-23727
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