Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards
USLifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards
Motif du rappel / Danger
TranslatedThe mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Description du produit & Identification
TranslatedThis recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.
Produits concernés
TranslatedFitz and Floyd® Nevaeh White® Can Mugs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Lifetime-Brands-Recalls-Fitz-and-Floyd-Nevaeh-White-Can-Mugs-Due-to-Burn-and-Laceration-Hazards |
| Title | Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_34.png |
| Images › 1 › Caption | Recalled Fitz and Floyd Nevaeh White Can Mug |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_28.jpg |
| Images › 2 › Caption | Recalled Fitz and Floyd Nevaeh White Can Mug Sold with Dinnerset |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_14.jpg |
| Images › 3 › Caption | Recalled Fitz and Floyd Nevaeh White lattice Can Mug in Gold |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_14.png |
| Images › 4 › Caption | Label on the underside of the Fitz and Floyd Nevaeh White Can Mug |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5_8.png |
| Images › 5 › Caption | Label on the underside of the Fitz and Floyd Nevaeh White Can Mug in Gold |
| Hazards › Name | The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards. |
| Injuries › Name | Lifetime Brands and Fitz & Floyd have received reports of seven incidents where the mugs cracked after holding hot liquids with one report of a consumer receiving minor burns. |
| Products › Name | Fitz and Floyd® Nevaeh White® Can Mugs |
| Products › Number Of Units | About 150,000 (In addition about 3,500 in Canada) |
| Recall I D | 8612 |
| Remedies › Name | Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug. |
| Importers › 1 › Name | Fitz & Floyd Enterprises, LLC, of Newtown, Pa. |
| Importers › 2 › Name | Lifetime Brands Inc., of Garden City, N.Y. |
| Retailers › Name | Bed Bath & Beyond stores nationwide and online at bedbathandbeyond.com from January 2013 through April 2019 for between $8 and $10 for the mug individually packaged and $30 for the 4-piece dinnerware set. |
| Recall Date | 2019-07-11T00:00:00 |
| Description | This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe. |
| Product U P Cs › 1 › U P C | 742414338057 |
| Product U P Cs › 2 › U P C | 742414375946 |
| Product U P Cs › 3 › U P C | 742414391175 |
| Recall Number | 19165 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70401r-eng.php |
| Consumer Contact | Contact Lifetime Brands toll-free at 888-561-2269 from 9 a.m. to 5 p.m. ET Monday through Friday, email at fitzandfloyd@lifetimebrands.com or online at www.fitzandfloyd.com and click on recall located at the top of the page. |
| Last Publish Date | 2019-07-11T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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