LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert)
USLG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert)
Recalling Firm: LG Electronics Reynosa, S.A. de C.V., of Reynosa, Mexico
Motif du rappel / Danger
TranslatedThe TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others.
Description du produit & Identification
TranslatedThis recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.
Produits concernés
TranslatedLG 86-inch smart televisions and stands
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/LG-Electronics-Recalls-Free-Standing-86-Inch-Smart-Televisions-and-Stands-Due-to-Serious-Tip-Over-and-Entrapment-Hazards-Recall-Alert |
| Title | LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLGElectronics86inchSmartTVandstands.jpg |
| Images › 1 › Caption | Recalled LG Electronics 86-inch Smart TV and stands |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledLGElectronics86inchSmartTVandstandsshowingmodelandserialnumberlocation.jpg |
| Images › 2 › Caption | Recalled LG Electronics 86-inch Smart TV and stands showing model and serial number location |
| Hazards › Name | The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others. |
| Injuries › Name | LG Electronics has received 22 reports of TV stand instability, resulting in 12 reports of tip-overs. No injuries have been reported. |
| Products › Name | LG 86-inch smart televisions and stands |
| Products › Number Of Units | About 52,000 (In addition, about 1,800 were sold in Canada and about 2,900 were sold in Mexico) |
| Recall I D | 9498 |
| Remedies › Name | Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs. |
| Importers › Name | LG Electronics U.S.A. Inc., of Englewood Cliffs, New Jersey |
| Retailers › Name | Walmart, Best Buy, Costco and other stores nationwide and online at Amazon.com, Walmart.com, Bestbuy.com and Costco.com from March 2022 through September 2022 for between $1,100 and $1,900. |
| Recall Date | 2023-01-12T00:00:00 |
| Description | This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV. |
| Recall Number | 23721 |
| Manufacturers › Name | LG Electronics Reynosa, S.A. de C.V., of Reynosa, Mexico |
| Remedy Options › Option | Repair |
| Inconjunctions › 1 › U R L | https://recalls-rappels.canada.ca/en/alert-recall/certain-lg-86-inch-free-standing-smart-tvs-and-stands-recalled-due-tip-over-and |
| Inconjunctions › 2 › U R L | https://alertas.gob.mx/detallealerta.php?site=RAR&alerta=825 |
| Consumer Contact | LG Electronics: Text "STAND" to 256-888-9977 or call at 800-243-0000 from 8 a.m. to 9 p.m. ET Monday through Sunday, email at 86inchTVstand@lge.com or online at www.lgecares.com/tvstand or online at www.lg.com and click on "Public Notices and Recalls" on the bottom of the page for more information |
| Last Publish Date | 2023-01-12T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Haza...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableLG Electronics Reynosa, S.A. de C.V., of Reynosa, Mexico
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🚨 SAFETY ALERT: LG Electronics Reynosa, S.A. de C.V., of Reynosa, Mexico - LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/lg-electronics-recalls-free-standing-86-inch-smart-televisions-and-sta/CPSC-23721
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