Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)
USLevolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedThe pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children.
Description du produit & Identification
TranslatedThis recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles: Bottom up single cell products (60 inches or less in width) Bottom up double cell products (44 inches or less in width) Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width) Various custom cellular configurations of specialty shapes The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall.
Produits concernés
TranslatedLevolor Two-Corded Custom Cellular Shades
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Levolor-Recalls-Custom-Cellular-Shades-Due-to-Strangulation-Hazard-Recall-Alert |
| Title | Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_33.png |
| Images › 1 › Caption | Representative photo of the Levolor cellular shade |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_23.png |
| Images › 2 › Caption | Recalled Levolor cellular shade permanent cord connector |
| Hazards › Name | The pull cords are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children. |
| Injuries › Name | None reported. |
| Products › Name | Levolor Two-Corded Custom Cellular Shades |
| Products › Number Of Units | About 30,000 |
| Recall I D | 8613 |
| Remedies › Name | Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly. |
| Importers › Name | Levolor Inc., of Atlanta, Ga. |
| Retailers › Name | Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125. |
| Recall Date | 2019-07-11T00:00:00 |
| Description | This recall involves the Levolor Two-Corded Custom Cellular window shades. The shades were sold in the following styles: Bottom up single cell products (60 inches or less in width) Bottom up double cell products (44 inches or less in width) Top-Down/Bottom-Up or Day/Night corded products (42 inches or less in width) Various custom cellular configurations of specialty shapes The Levolor logo is printed on a sticker on the bottom rail. Manufacturing information, including the date of manufacture, is printed on a sticker on the head rail. Only units manufactured between 12/15/2018 and 04/30/2019 are included in the recall. |
| Recall Number | 19761 |
| Remedy Options › Option | Repair |
| Consumer Contact | Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email at recall@levolor.com or online at www.Levolor.com and click on Custom Cellular Recall at the bottom of the page for more information. |
| Last Publish Date | 2019-07-11T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/levolor-recalls-custom-cellular-shades-due-to-strangulation-hazard-rec/CPSC-19761
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