Accueil/Tous les Rappels/AU-517e42d8-2e6f-4ac8-9c65-01c7215d6c33

Australia ProductsIndoor furnitur...

LENA Bed (King and Queen sizes)

Name: LENA Bed (King and Queen sizes)
Brand: LENA
SKU: AU-517e42d8-2e6f-4ac8-9c65-01c7215d6c33
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 4 juillet 2025ID du rappel: 517e42d8-2e6f-4ac8-9c65-01c7215d6c33Catégorie: Produits de ConsommationPays: Australie

🌐

Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The interconnecting cable used inside the headboard’s lighting and USB assembly may overheat.

Description du produit & Identification

Reason / Defects: The interconnecting cable used inside the headboard’s lighting and USB assembly may overheat. Hazards: Risk of serious burn injuries or death and property damage if the interconnecting cable overheats and catches fire. What to do: Immediately unplug the LENA Bed from the power and stop using the built-in lighting and USB charging functions. Contact Master Pacific for a replacement cable and installation instructions . Before installing the replacement cable please read the instructions and view the instructional video . Contact Master Pacific if you have sold or gifted the LENA Bed to another person or if you need assistance installing the replacement cable. Contact Master Pacific Pty Ltd Website: www.masterpacific.com.au Phone: (03) 9466 2772 Email: recall@masterpacific.com.au

Produits concernés

Australian timber bed (in two sizes, King and Queen) illuminated headboard touch switches USB charging ports on both sides of the headboard

Additional Source Details

Field	Value
Guid › #text	517e42d8-2e6f-4ac8-9c65-01c7215d6c33
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/lena-bed-king-and-queen-sizes
Pub Date	Fri, 04 Jul 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/LENA%20bed.png?itok=ba7F9l2j

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought LENA Bed (King and Queen sizes)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Vérifiez les autres produits de votre foyer

Outils gratuits

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Lecteur Code-barres Vérificateur NIV Vérificateur Garde-manger

Aperçu

Niveau de risqueIndoor furniture and furnishings
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

📢 Partager l’alerte

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: LENA Bed (King and Queen sizes)

Check if your household is affected:
https://therecallfile.com/fr/recalls/lena-bed-king-and-queen-sizes/AU-517e42d8-2e6f-4ac8-9c65-01c7215d6c33

WhatsApp Facebook

Rejoindre la liste d’alerte

Recevez des alertes e-mail instantanées dès qu’un rappel critique est publié.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordLENA Bed (King and Queen sizes)

LENA Bed (King and Queen sizes)