CPSCGeneral Alert

LED Candelabra Lights Recalled by Infinity Green Products Due to Fire Hazard (Recall Alert)

Publié le: 5 novembre 2013ID du rappel: 14702Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The bulbs can overheat and catch fire, posing a fire hazard.

Description du produit & Identification

The candelabra light bulbs come with a universal adaptor and look like a standard candle light bulb. They have a white base with a silver heat sink with a screw-in universal adaptor. Recalled model numbers are UDC3CW in cool white, and UDC3WW in warm white. The bulbs do not have markings and the single package has "Lighting Facts per bulb" with data about the wattage, etc. printed on a small label at the end of box. Bulbs also come in four packs colored blue or yellow with "Infinity LED," "fully dimmable down to 5%" and "Candelabra LED" printed on the package.

Produits concernés

Candelabra LED Bulbs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/LED-Candelabra-Lights-Recalled-by-Infinity-Green-Products
TitleLED Candelabra Lights Recalled by Infinity Green Products Due to Fire Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14702.Infinity%2520UDC3-CW.LARGE.jpg
Images › 1 › CaptionInfinity Green LED Bulb model UDC3-CW
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14702.Infinity%2520UDC3-WW.LARGE.jpg
Images › 2 › CaptionInfinity Green LED Bulb model UDC3-WW
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14702.InfinityLights%2520package%2520LARGE.jpg
Images › 3 › CaptionInfinity LED bulb packaging
Hazards › NameThe bulbs can overheat and catch fire, posing a fire hazard.
Injuries › NameInfinity Green Products has received two reports involving bulbs overheating and catching fire. No injuries have been reported.
Products › NameCandelabra LED Bulbs
Products › TypeLight Bulbs
Products › Category I D67802
Products › Number Of UnitsAbout 2,000
Recall I D1782
Remedies › NameConsumers should immediately stop using the recalled LED bulbs and contact Infinity Green Products for instructions on how to receive a prepaid postage label to return the product and get a full refund. Infinity Green Products is contacting its customers directly.
Importers › NameInfinity Green, of Los Angeles, Calif.
Retailers › NameHeartland America by catalog and online at Heartlandamerica.com, OfficeSuperSavers.com, Toolking.com, Wayfair.com and Green Express Direct.com from June 2013 through October 2013 for about $17.
Recall Date2013-11-05T00:00:00
DescriptionThe candelabra light bulbs come with a universal adaptor and look like a standard candle light bulb. They have a white base with a silver heat sink with a screw-in universal adaptor. Recalled model numbers are UDC3CW in cool white, and UDC3WW in warm white. The bulbs do not have markings and the single package has "Lighting Facts per bulb" with data about the wattage, etc. printed on a small label at the end of box. Bulbs also come in four packs colored blue or yellow with "Infinity LED," "fully dimmable down to 5%" and "Candelabra LED" printed on the package.
Recall Number14702
Remedy Options › OptionRefund
Consumer ContactInfinity Green Products toll-free at (855) 376-3260 from 10 a.m. to 4 p.m. PT Monday through Friday or online at www.infinitygreenproducts.com and click on Recall for more information.
Last Publish Date2014-05-23T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought LED Candelabra Lights Recalled by Infinity Green Products Due to Fire Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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