CPSCGeneral Alert

La-Z-Boy Recalls Control Wands Sold With Silver Luxury Lift Chairs Due to Burn Hazard (Recall Alert)

Publié le: 21 janvier 2015ID du rappel: 15716Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The wand that controls the chair's movements can overheat, posing a burn hazard.

Description du produit & Identification

The recalled control wands were sold with the La-Z-Boy Silver Luxury Lift model chairs only. These electric wands allow the user to control the movement of the chair, i.e. to recline it and or to make entering or exiting the chair easier. The rectangular-shaped black plastic wands have a large round circle on the top of the wand with two circle-shaped graphics that read "LIFT" and "RECLINE" and the La-Z-Boy logo printed in white lettering at the bottom of the wand. The words "La-Z-Boy," "REV: 0" and S/N number 37205143800005310 are printed on a label on the back of the wand. The Silver Luxury Lift model chairs were sold in a variety of sizes, colors and fabrics including leather.

Produits concernés

La-Z-Boy Control Wands sold with Silver Luxury Lift Chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2015/La-Z-Boy-Recalls-Control-Wands-Sold-With-Silver-Luxury-Lift-Chairs
TitleLa-Z-Boy Recalls Control Wands Sold With Silver Luxury Lift Chairs Due to Burn Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15716.Control-wands.jpg
Images › 1 › CaptionLabel on Back of Control Wand for La-Z-Boy Silver Luxury Lift Chair
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2015.15716.Chair-A76b_4LP_521_RE994779.jpg
Images › 2 › CaptionLa-Z-Boy Silver Luxury Lift Chair
Hazards › NameThe wand that controls the chair's movements can overheat, posing a burn hazard.
Injuries › NameLa-Z-Boy has received three reports of the control wands on floor samples becoming warm. No injuries have been reported.
Products › NameLa-Z-Boy Control Wands sold with Silver Luxury Lift Chairs
Products › TypeChairs
Products › Category I D67768
Products › Number Of UnitsAbout 4,000
Recall I D1977
Remedies › NameConsumers should unplug the chair from the wall outlet and contact the local dealer from whom they purchased the chair who will schedule a time for a service technician to install a free replacement control wand.
Importers › NameLa-Z-Boy Incorporated, of Monroe, Michigan
Retailers › NameLa-Z-Boy Furniture Galleries stores and independent furniture stores nationwide from August 2014 through November 2014 with the Silver Luxury Lift Chair for between $900 and $1700.
Recall Date2015-01-21T00:00:00
DescriptionThe recalled control wands were sold with the La-Z-Boy Silver Luxury Lift model chairs only. These electric wands allow the user to control the movement of the chair, i.e. to recline it and or to make entering or exiting the chair easier. The rectangular-shaped black plastic wands have a large round circle on the top of the wand with two circle-shaped graphics that read "LIFT" and "RECLINE" and the La-Z-Boy logo printed in white lettering at the bottom of the wand. The words "La-Z-Boy," "REV: 0" and S/N number 37205143800005310 are printed on a label on the back of the wand. The Silver Luxury Lift model chairs were sold in a variety of sizes, colors and fabrics including leather.
Recall Number15716
Remedy Options › OptionReplace
Consumer ContactLa-Z-Boy toll-free at (855) 592-9087 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.la-z-boy.com and click on the Recall Alert button for more information.
Last Publish Date2015-01-21T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought La-Z-Boy Recalls Control Wands Sold With Silver Luxury Lift Chairs Due to Burn Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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