Kohler Power Systems Recalls Portable Generators Due to Shock Hazard
USKohler Power Systems Recalls Portable Generators Due to Shock Hazard
Recalling Firm: Sumec Machinery & Electric Co. Ltd., of China
Motif du rappel / Danger
TranslatedThe generators have a wiring error, which can result in an electrical shock risk if an electrical device is plugged into the generator.
Description du produit & Identification
TranslatedThis recall involves the following Kohler portable generator models: PRO3.7, PRO3.7E, PRO5.2, PRO5.2E, and GEN5.0 with Spec Number PA-GEN50-3003. These generators have black frame assemblies and blue fuel tanks. The PRO3.7, PRO5.2 and GEN5.0 models have manual recoil start. The PRO3.7E and PRO5.2E have both manual recoil and electric start. Only generators with serial number 4528733735 or lower, and a manufacture date prior to 06 2016, representing the months and year of manufacture, are included in this recall. Model numbers, serial numbers, spec number and manufacturing date codes are on a silver label placed on each generator on the lower black frame assemblies.
Produits concernés
TranslatedKohler portable generators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2016/Kohler-Power-Systems-Recalls-Portable-Generators |
| Title | Kohler Power Systems Recalls Portable Generators Due to Shock Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16239.16239a.jpg |
| Images › 1 › Caption | Kohler PRO3.7 Portable Generator |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16239.16239b.jpg |
| Images › 2 › Caption | Kohler PRO5.2 Portable Generator |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16239.16239c.jpg |
| Images › 3 › Caption | Kohler GEN5.0 Portable Generator |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Recall.2016.16239.16239d.jpg |
| Images › 4 › Caption | Location of label with model number, serial number, and manufacturing date code |
| Hazards › Name | The generators have a wiring error, which can result in an electrical shock risk if an electrical device is plugged into the generator. |
| Injuries › Name | None reported |
| Products › Name | Kohler portable generators |
| Products › Type | Portable Generators |
| Products › Category I D | 67883 |
| Products › Number Of Units | About 7,000 (in addition, about 230 were sold in Canada) |
| Recall I D | 7826 |
| Remedies › Name | Consumers should immediately stop using the recalled generators and contact Kohler to schedule a free repair by the closest authorized dealer. |
| Retailers › Name | Authorized Kohler distributors and dealers from June 2014 through May 2016 for between $740 and $1,400. |
| Recall Date | 2016-08-09T00:00:00 |
| Description | This recall involves the following Kohler portable generator models: PRO3.7, PRO3.7E, PRO5.2, PRO5.2E, and GEN5.0 with Spec Number PA-GEN50-3003. These generators have black frame assemblies and blue fuel tanks. The PRO3.7, PRO5.2 and GEN5.0 models have manual recoil start. The PRO3.7E and PRO5.2E have both manual recoil and electric start. Only generators with serial number 4528733735 or lower, and a manufacture date prior to 06 2016, representing the months and year of manufacture, are included in this recall. Model numbers, serial numbers, spec number and manufacturing date codes are on a silver label placed on each generator on the lower black frame assemblies. |
| Distributors › Name | Kohler Power Systems of Kohler, Wis. |
| Recall Number | 16239 |
| Manufacturers › Name | Sumec Machinery & Electric Co. Ltd., of China |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59734r-eng.php |
| Consumer Contact | Kohler Power Systems toll-free at 866-667-4835 from 8 a.m. to 5 p.m. CT Monday through Friday, or email generator.feedback@kohler.com or online at http://power.kohler.com, and click "Contact Us" on the upper-right side of the page. |
| Last Publish Date | 2016-08-09T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Kohler Power Systems Recalls Portable Generators Due to Shock Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableSumec Machinery & Electric Co. Ltd., of China
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🚨 SAFETY ALERT: Sumec Machinery & Electric Co. Ltd., of China - Kohler Power Systems Recalls Portable Generators Due to Shock Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/kohler-power-systems-recalls-portable-generators-due-to-shock-hazard/CPSC-16239
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