CPSCGeneral Alert

KLIM Recalls Backcountry Probes Due to Risk of Severe Injury or Death

Publié le: 16 février 2023ID du rappel: 23125Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The recalled probes can fail to operate when deployed by rescuers, posing a risk of severe injury or death to a person buried under snow following an avalanche.

Description du produit & Identification

This recall involves KLIM Backcountry Probes A300, which are used to locate people buried in snow following an avalanche. The product lot number PO2761 is located near the tip of the probes. The KLIM logo is printed on the probes.

Produits concernés

KLIM Backcountry Probes A300

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/KLIM-Recalls-Backcountry-Probes-Due-to-Risk-of-Severe-Injury-or-Death
TitleKLIM Recalls Backcountry Probes Due to Risk of Severe Injury or Death
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledKLIMBackcountryProbeA300.png
Images › 1 › CaptionRecalled KLIM Backcountry Probe A300
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/RecalledKLIMBackcountryProbeA300.jpg
Images › 2 › CaptionRecalled KLIM Backcountry Probe A300
Hazards › NameThe recalled probes can fail to operate when deployed by rescuers, posing a risk of severe injury or death to a person buried under snow following an avalanche.
Injuries › NameNone reported
Products › NameKLIM Backcountry Probes A300
Products › Number Of UnitsAbout 3,930 (In addition, about 400 in Canada)
Recall I D9532
Remedies › NameConsumers should immediately stop using the recalled probes and contact KLIM by email at orders@KLIM.com and enter "A300 Probe Recall" in the subject line to receive a full refund. KLIM will send consumers free shipping material and a pre-paid shipping label to return the probes. KLIM is contacting all purchasers directly.
Importers › NameTeton Outfitters LLC, a Polaris subsidiary, d/b/a KLIM, of Rigby, Idaho
Retailers › NameOnline at www.klim.com and at KLIM and Polaris dealers nationwide from October 2022 through November 2022 for about $80.
Recall Date2023-02-16T00:00:00
DescriptionThis recall involves KLIM Backcountry Probes A300, which are used to locate people buried in snow following an avalanche. The product lot number PO2761 is located near the tip of the probes. The KLIM logo is printed on the probes.
Recall Number23125
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/klim-backcountry-probe-a300-recalled-due-risk-malfunction-during-emergency
Consumer ContactKLIM toll-free at 844-325-1667 from 7 a.m. to 5 p.m. MT Monday through Friday or online at https://www.klim.com/backcountry-probe-a300-recall or https://www.klim.com and click on "Safety Recalls" at the bottom of the page for more information.
Last Publish Date2023-02-16T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought KLIM Recalls Backcountry Probes Due to Risk of Severe Injury or Death?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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