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Kelpro Control Arms

Publié le: 5 mars 2025ID du rappel: 6cceb002-3a0e-48e2-9396-a7414a146659Catégorie: Produits de ConsommationPays: Australie
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Motif du rappel / Danger

The ball joint and outer arm may not be welded correctly, causing the ball joint to separate from the control arm.

Description du produit & Identification

Reason / Defects: The ball joint and outer arm may not be welded correctly, causing the ball joint to separate from the control arm. Hazards: Risk of serious injury or death if the ball joint separates from the control arm whilst the vehicle is in use and causes a collision. What to do: Consumers should immediately take their vehicle to the place where the product was installed to arrange for an inspection. Consumers will receive a free replacement of any affected control arm. Contact GPC Asia Pacific recalls@gpcasiapac.com 1300 301 072

Produits concernés

Kelpro branded control arms to suit Toyota Hilux 7th Generation (February 2005 – September 2015), left and right side. Part numbers: KCA8209 KCA8210

Additional Source Details

FieldValue
Guid › #text6cceb002-3a0e-48e2-9396-a7414a146659
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/kelpro-control-arms
Pub DateWed, 05 Mar 2025 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/KCA8209%20Image.png?itok=clcRt2xC

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Kelpro Control Arms?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueCar parts and accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Kelpro Control Arms

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