Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
USJoolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard
Motif du rappel / Danger
TranslatedThe recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard.
Description du produit & Identification
TranslatedThis recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter.
Produits concernés
TranslatedJoolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Joolz-Recalls-Aer2-Car-Seat-Adapters-for-Strollers-Due-to-Risk-of-Serious-Injury-from-Fall-Hazard |
| Title | Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/joolz-1.png |
| Images › 1 › Caption | Recalled Aer2 Car Seat Adapter for Joolz Aer2 Strollers |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/joolz-2.png |
| Images › 2 › Caption | Recalled Aer2 Car Seat Adapter (Set of two) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/joolznl311.png |
| Images › 3 › Caption | Product identifier starting with NL311 affixed on inside of the recalled Aer2 Car Seat Adapter |
| Hazards › Name | The recalled car seat adapters can fail to properly attach to the stroller, which may allow the car seat to fall, posing a risk of serious injury from a fall hazard. |
| Injuries › Name | The firm has received one report of the car seat adapters detaching from the strollers. No injuries have been reported. |
| Products › Name | Joolz Aer2 Car Seat Adapters for Joolz Aer 2 Stroller |
| Products › Number Of Units | About 3,840 (In addition, about 148 were sold in Canada) |
| Recall I D | 10829 |
| Remedies › Name | Consumers should stop using the Joolz Aer2 Car Seat Adapters immediately, detach them from the stroller and go to http://joolzcarseatadapter.expertinquiry.com to register for a full refund. The firm will provide a video on how to remove the Joolz Aer2 Car Seat Adapters from the stroller. Consumers must return the recalled adapter sets using the prepaid shipping label to receive a refund. Full refunds will be reimbursed via an electronic payment method or a virtual prepaid gift card to use anywhere. |
| Importers › Name | Joolz USA Inc., of New York, New York |
| Retailers › Name | Bloomingdale's, Nordstrom, and specialty stores nationwide, and online at www.joolz.com, www.bloomingdales.com, www.nordstrom.com, and www.amazon.com from June 2025 to May 2026 for about $50. |
| Recall Date | 2026-06-18T00:00:00 |
| Description | This recall involves the Aer2 Car Seat Adapters for Joolz Aer2 Strollers. The adapters are designed to transfer the car seat from a car to the stroller. The black adapters are sold in a set of two and are made of plastic. They are sold as accessories. Only the car seat adapters are involved in the recall; the stroller is not involved in the recall. A product identifier starting with NL311 can be found on the inside of the adapter. |
| Recall Number | 26568 |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/joolz-aer2-car-seat-adapter-set-recalled-due-fall-hazard |
| Consumer Contact | Joolz Customer Service Team toll-free at 888-943-4889 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://joolzcarseatadapter.expertinquiry.com or www.joolz.com and click "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2026-06-18T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Joolz Recalls Aer2 Car Seat Adapters for Strollers Due to Risk of Serious Injury from Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/joolz-recalls-aer2-car-seat-adapters-for-strollers-due-to-risk-of-seri/CPSC-26568
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