JAMP-Pregabalin 50 mg: One lot recalled as some bottles may contain 150 mg capsules
CanadaJAMP-Pregabalin 50 mg: One lot recalled as some bottles may contain 150 mg capsules
Recalling Firm: Communications and Public Affairs Branch
Motif du rappel / Danger
TranslatedProduct safety
Description du produit & Identification
TranslatedCheck your medication bottle to ensure it only contains 50 mg capsules.The 50 mg capsule is white with “PG” and “50” printed on it in black ink.The 150 mg capsule is white with “PG” and “150” printed on it in black ink.If it contains any 150 mg capsules, or if you are unsure, return it to your pharmacy immediately. Your pharmacist will check the capsules and provide you with a replacement, if needed.If you are unable to return your capsules to the pharmacy right away, talk to your pharmacist or doctor for further guidance.Seek immediate medical attention if you are experiencing symptoms of an overdose (e.g., confusion, agitation, restlessness and seizures).Do not stop taking pregabalin without first speaking to your doctor, as stopping abruptly may result in withdrawal symptoms.If you have questions about this recall, contact JAMP Pharma Corp. by calling 1-866-399-9091, extension 501, or by emailing custjamp@jamppharma.com.Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals:Health care professionals, such as pharmacists, should check manufacturer 100-capsule bottles labelled as JAMP-Pregabalin 50 mg capsules before dispensing to ensure they do not contain 150 mg capsules. Report any unusual bottles or other issues to the company and to Health Canada.
Produits concernés
TranslatedJAMP-Pregabalin 50 mg capsules
Additional Source Details
| Field | Value |
|---|---|
| N I D | 77398 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/jamp-pregabalin-50-mg-one-lot-recalled-some-bottles-may-contain-150-mg-capsules |
| Issue | Product safety |
| Title | JAMP-Pregabalin 50 mg: One lot recalled as some bottles may contain 150 mg capsules |
| Product | JAMP-Pregabalin 50 mg capsules |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2025-05-03 |
| Organization | Communications and Public Affairs Branch |
| What you should do | Check your medication bottle to ensure it only contains 50 mg capsules.The 50 mg capsule is white with “PG” and “50” printed on it in black ink.The 150 mg capsule is white with “PG” and “150” printed on it in black ink.If it contains any 150 mg capsules, or if you are unsure, return it to your pharmacy immediately. Your pharmacist will check the capsules and provide you with a replacement, if needed.If you are unable to return your capsules to the pharmacy right away, talk to your pharmacist or doctor for further guidance.Seek immediate medical attention if you are experiencing symptoms of an overdose (e.g., confusion, agitation, restlessness and seizures).Do not stop taking pregabalin without first speaking to your doctor, as stopping abruptly may result in withdrawal symptoms.If you have questions about this recall, contact JAMP Pharma Corp. by calling 1-866-399-9091, extension 501, or by emailing custjamp@jamppharma.com.Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals:Health care professionals, such as pharmacists, should check manufacturer 100-capsule bottles labelled as JAMP-Pregabalin 50 mg capsules before dispensing to ensure they do not contain 150 mg capsules. Report any unusual bottles or other issues to the company and to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought JAMP-Pregabalin 50 mg: One lot recalled as some bottles may contain 150 mg capsules?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - JAMP-Pregabalin 50 mg: One lot recalled as some bottles may contain 150 mg capsules Check if your household is affected: https://therecallfile.com/fr/recalls/jamp-pregabalin-50-mg-one-lot-recalled-as-some-bottles-may-contain-150/CANADA-77398
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