JAMP-Mycophenolate 250 mg capsules: Affected lots may contain overweight or underweight capsules
CanadaJAMP-Mycophenolate 250 mg capsules: Affected lots may contain overweight or underweight capsules
Recalling Firm: Drugs and health products
Motif du rappel / Danger
TranslatedProduct safety
Description du produit & Identification
TranslatedIf you are taking this medication, speak with your pharmacist as soon as possible. Your pharmacist will check if your product is affected by the recall and provide a replacement if needed. Given the capsule format, it is not possible to know whether your capsule is overweight or underweight by looking at it.Continue taking your medication until you speak with your pharmacist, as mycophenolate is an important drug in preventing organ rejection in kidney, heart or liver transplant patients.Contact a health care professional immediately if you or someone you are caring for experience serious side effects.Contact JAMP Pharma Corporation by calling toll-free at 1-866-399-9091, extension 501, or by email at custjamp@jamppharma.com, if you have questions about this recall.Report any health product-related side effects or complaints to Health Canada.
Produits concernés
TranslatedJAMP-Mycophenolate 250mg
Additional Source Details
| Field | Value |
|---|---|
| N I D | 75936 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/jamp-mycophenolate-250-mg-capsules-affected-lots-may-contain-overweight-or-underweight |
| Issue | Product safety |
| Title | JAMP-Mycophenolate 250 mg capsules: Affected lots may contain overweight or underweight capsules |
| Product | JAMP-Mycophenolate 250mg |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2024-08-19 |
| Organization | Drugs and health products |
| Recall class | Type I |
| What you should do | If you are taking this medication, speak with your pharmacist as soon as possible. Your pharmacist will check if your product is affected by the recall and provide a replacement if needed. Given the capsule format, it is not possible to know whether your capsule is overweight or underweight by looking at it.Continue taking your medication until you speak with your pharmacist, as mycophenolate is an important drug in preventing organ rejection in kidney, heart or liver transplant patients.Contact a health care professional immediately if you or someone you are caring for experience serious side effects.Contact JAMP Pharma Corporation by calling toll-free at 1-866-399-9091, extension 501, or by email at custjamp@jamppharma.com, if you have questions about this recall.Report any health product-related side effects or complaints to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought JAMP-Mycophenolate 250 mg capsules: Affected lots may contain overweight or underweight capsules?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableDrugs and health products
- Niveau de risqueType I
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🚨 SAFETY ALERT: Drugs and health products - JAMP-Mycophenolate 250 mg capsules: Affected lots may contain overweight or underweight capsules Check if your household is affected: https://therecallfile.com/fr/recalls/jamp-mycophenolate-250-mg-capsules-affected-lots-may-contain-overweigh/CANADA-75936
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