JAMP-Guanfacine XR 4 mg: Foreign matter
CanadaJAMP-Guanfacine XR 4 mg: Foreign matter
Recalling Firm: Drugs and health products
Motif du rappel / Danger
TranslatedProduct quality - Product safety
Description du produit & Identification
TranslatedCheck your or your child's pill bottle to ensure that the green JAMP Guanfacine XR 4mg tablets do not have any brown or amber-coloured stains. If stains are identified, or if you are unsure, return it to your pharmacy for a replacement.Talk to a health care professional if you have questions or have health concerns.Contact JAMP Pharma Corporation by calling 450-449-4326 (option 3) or 1-866-399-9091 (option 3), or by email at custjamp@jamppharma.com if you have questions about this recall.Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals:Health care professionals, such as pharmacists, should check bottles of Guanfacine XR 4 mg tablets before dispensing and report any unusual tablets or other issue to the company and to Health Canada.
Produits concernés
TranslatedJAMP-Guanfacine XR 4 mg
Additional Source Details
| Field | Value |
|---|---|
| N I D | 75380 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/jamp-guanfacine-xr-4-mg-foreign-matter |
| Issue | Product quality - Product safety |
| Title | JAMP-Guanfacine XR 4 mg: Foreign matter |
| Product | JAMP-Guanfacine XR 4 mg |
| Archived | 0 |
| Category | Drugs |
| Last updated | 2024-04-10 |
| Organization | Drugs and health products |
| Recall class | Type II |
| What you should do | Check your or your child's pill bottle to ensure that the green JAMP Guanfacine XR 4mg tablets do not have any brown or amber-coloured stains. If stains are identified, or if you are unsure, return it to your pharmacy for a replacement.Talk to a health care professional if you have questions or have health concerns.Contact JAMP Pharma Corporation by calling 450-449-4326 (option 3) or 1-866-399-9091 (option 3), or by email at custjamp@jamppharma.com if you have questions about this recall.Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals:Health care professionals, such as pharmacists, should check bottles of Guanfacine XR 4 mg tablets before dispensing and report any unusual tablets or other issue to the company and to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought JAMP-Guanfacine XR 4 mg: Foreign matter?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableDrugs and health products
- Niveau de risqueType II
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🚨 SAFETY ALERT: Drugs and health products - JAMP-Guanfacine XR 4 mg: Foreign matter Check if your household is affected: https://therecallfile.com/fr/recalls/jamp-guanfacine-xr-4-mg-foreign-matter/CANADA-75380
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