iWALK Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by U2O Global
USiWALK Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by U2O Global
Recalling Firm: U2O Global Co. Ltd., of China
Motif du rappel / Danger
TranslatedThe lithium-ion batteries in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers.
Description du produit & Identification
TranslatedThis recall involves iWALK Magnetic Wireless Power Banks. "iWALK" is printed on the front of each power bank, and the model numbers and serial numbers are printed on the back. The pocket-sized power banks are compatible with various devices and were sold in a variety of colors. All recalled models include a circular LED display screen on the front to reflect the remaining power of the power bank. Models DBL6000M and DBL6000P include a circular phone holder ring above the LED display screen. The following model numbers and serial numbers are included in this recall. Model Number Serial Numbers MXB008 GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396 DBL6000M / DBL6000P GK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462 Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether they accept recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Produits concernés
TranslatediWALK Magnetic Wireless Power Banks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/iWALK-Magnetic-Wireless-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-U2O-Global |
| Title | iWALK Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by U2O Global |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-1.png |
| Images › 1 › Caption | Recalled iWALK Power Bank Model MXB008 (front) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-2.png |
| Images › 2 › Caption | Recalled iWALK Power Bank Model MXB008 (back) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-3.png |
| Images › 3 › Caption | Recalled iWALK Power Bank Model MXB008 (serial number on the back) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-4.png |
| Images › 4 › Caption | Recalled iWALK Power Bank Models DBL6000M/DBL6000P (front) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-5.png |
| Images › 5 › Caption | Recalled iWALK Power Bank Models DBL6000M/DBL6000P (back) |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/iWALK-Power-Bank-6.png |
| Images › 6 › Caption | Recalled iWALK Power Bank Models DBL6000M/DBL6000P (serial number on the back) |
| Hazards › Name | The lithium-ion batteries in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers. |
| Injuries › Name | The firm has received 15 reports of the lithium-ion battery catching fire, resulting in 10 burn injuries. |
| Products › Name | iWALK Magnetic Wireless Power Banks |
| Products › Number Of Units | About 27,500 |
| Recall I D | 10286 |
| Remedies › Name | Consumers should immediately stop using the recalled power banks and contact U2O Global for a full refund. To receive a refund, consumers should send a photo of the recalled power bank, showing the model number and the serial number, with "Recalled" written on the power bank in permanent marker to U2O Global by email at service@iwalk.net. Consumers should dispose of the recalled power banks in accordance with local hazardous waste disposal procedures. |
| Retailers › Name | Online at iWalkMall.com, Amazon.com and other e-commerce websites from July 2021 through March 2024 for between $20 and $57. |
| Recall Date | 2025-05-29T00:00:00 |
| Description | This recall involves iWALK Magnetic Wireless Power Banks. "iWALK" is printed on the front of each power bank, and the model numbers and serial numbers are printed on the back. The pocket-sized power banks are compatible with various devices and were sold in a variety of colors. All recalled models include a circular LED display screen on the front to reflect the remaining power of the power bank. Models DBL6000M and DBL6000P include a circular phone holder ring above the LED display screen. The following model numbers and serial numbers are included in this recall. Model Number Serial Numbers MXB008 GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396 DBL6000M / DBL6000P GK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462 Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether they accept recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. |
| Recall Number | 25304 |
| Manufacturers › Name | U2O Global Co. Ltd., of China |
| Remedy Options › Option | Refund |
| Consumer Contact | U2O Global Co. Ltd. toll-free at 888-279-0111 from 9 a.m. to 6 p.m. PT Monday through Friday, by email at service@iwalk.net, or online at https://www.iwalk.net/recall.html or www.iwalk.net and click on "Product Recalls" at the top of the webpage. |
| Last Publish Date | 2025-05-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought iWALK Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by U2O Global?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: U2O Global Co. Ltd., of China - iWALK Magnetic Wireless Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by U2O Global Check if your household is affected: https://therecallfile.com/fr/recalls/iwalk-magnetic-wireless-power-banks-recalled-due-to-fire-and-burn-haza/CPSC-25304
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