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Inner Light Sauna outdoor infrared saunas

Name: Inner Light Sauna outdoor infrared saunas
Brand: Inner
SKU: AU-21df08f7-a6e3-4c33-9dd4-76c4e1dce0e0
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 29 septembre 2025ID du rappel: 21df08f7-a6e3-4c33-9dd4-76c4e1dce0e0Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The affected saunas may not comply with Australian electrical safety standards. The affected saunas have additional infrared heaters fitted at the front of the sauna that may not be earthed correctly. The plug and cord on the affected saunas are not certified.

Description du produit & Identification

Reason / Defects: The affected saunas may not comply with Australian electrical safety standards. The affected saunas have additional infrared heaters fitted at the front of the sauna that may not be earthed correctly. The plug and cord on the affected saunas are not certified. Hazards: Risk of serious injury or death from electric shock if the sauna develops a fault and consumers touch the infrared heaters that are not earthed. Risk of serious injury, death or property damage from fire if the plug and cord overheat and catch fire. What to do: 1. Stop using the affected saunas immediately. 2. Contact Inner Light Sauna to arrange for a technician to repair the affected sauna. 3. Repairs are expected to be available from 30 September 2025. Contact: Inner Light Sauna Pty Ltd Ph: 1300 011 230, 9:00 am to 5:30 pm AEST, Monday to Friday. Email: info@innerlightsauna.com.au Visit: https://www.innerlightsauna.com.au/

Produits concernés

Outdoor infrared Saunas. Models: • Bella Deluxe 3 • Bella Deluxe 5 • La Mar 2 • La Mar 4

Additional Source Details

Field	Value
Guid › #text	21df08f7-a6e3-4c33-9dd4-76c4e1dce0e0
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/inner-light-sauna-outdoor-infrared-saunas
Pub Date	Mon, 29 Sep 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Bella%20Deluxe%203%20person%20sauna.png?itok=mJ01FEDL

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Inner Light Sauna outdoor infrared saunas?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Home electrical appliances","Outdoor furniture and barbecues"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Inner Light Sauna outdoor infrared saunas

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https://therecallfile.com/fr/recalls/inner-light-sauna-outdoor-infrared-saunas/AU-21df08f7-a6e3-4c33-9dd4-76c4e1dce0e0

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