CPSCGeneral Alert

iFIT Recalls NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells Due to Impact Hazard

Publié le: 1 février 2024ID du rappel: 24102Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The weight plates can dislodge from the handle during use, posing an impact hazard.

Description du produit & Identification

This recall involves the iFIT NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells, model NTSAW23020.0. The dumbbells were sold in black and include handles, weight plates, a tablet holder and a base. The dumbbells adjust from 5 to 50 pounds in 5-pound increments using an electronic motorized weight selector that responds to voice prompts or manual adjustment of a rotating knob located on the base. The dumbbells also include an integrated Bluetooth feature that communicates with the iFIT app to guide workouts and track data.

Produits concernés

NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/iFIT-Recalls-NordicTrack-50-LB-iSelect-Voice-Controlled-Adjustable-Dumbbells-Due-to-Impact-Hazard
TitleiFIT Recalls NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells Due to Impact Hazard
Images › U R Lhttps://www.cpsc.gov/s3fs-public/nordic-50lb.png
Images › CaptionRecalled iFIT NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells
Hazards › NameThe weight plates can dislodge from the handle during use, posing an impact hazard.
Injuries › NameThere were 40 reports of weight plates dislodging during use with eight resulting in injuries such as contusions and abrasions.
Products › NameNordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells
Products › Number Of UnitsAbout 15,400 (In addition, about 650 sold in Canada)
Recall I D9839
Remedies › NameConsumers should immediately stop using the recalled NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells and contact iFIT to receive a full refund. iFIT is contacting all known purchasers directly.
Importers › NameiFIT Inc., f/k/a Icon Health & Fitness, of Logan, Utah
Retailers › NameNordicTrack.com, Amazon.com and DicksSportingGoods.com from January 2022 through November 2023 for between $500 and $600.
Recall Date2024-02-01T00:00:00
DescriptionThis recall involves the iFIT NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells, model NTSAW23020.0. The dumbbells were sold in black and include handles, weight plates, a tablet holder and a base. The dumbbells adjust from 5 to 50 pounds in 5-pound increments using an electronic motorized weight selector that responds to voice prompts or manual adjustment of a rotating knob located on the base. The dumbbells also include an integrated Bluetooth feature that communicates with the iFIT app to guide workouts and track data.
Recall Number24102
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/nordictrack-iselect-voice-controlled-adjustable-dumbbells-recalled-due-injury-hazard
Consumer ContactiFIT toll-free at 833-680-4348 from 6 a.m. to 6 p.m. MT Monday through Friday, email at iselect-recall@ifit.com, or online at www.nordictrack.com/product-recalls or www.nordictrack.com and click on "Voluntary Recall" at the bottom of the page for more information.
Last Publish Date2024-02-01T00:00:00
Manufacturer Countries › CountryTaiwan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought iFIT Recalls NordicTrack 50 LB iSelect Voice-Controlled Adjustable Dumbbells Due to Impact Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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