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Icepack Electric Heater for Icepack ES Sleeper Cab Air Conditioner

Publié le: 8 juillet 2020ID du rappel: 8df69f84-c07e-469a-b104-cd0b4a56c0c3Catégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The electronic relay located in the front of the evaporator assembly may fail.

Description du produit & Identification

Reason / Defects: The electronic relay located in the front of the evaporator assembly may fail. Hazards: Gas and smoke may accumulate within the sleeper compartment and may present a risk of poisoning or smoke inhalation, which could cause serious illness, injury or death. What to do: Owners should stop using the Icepack Electric Heater function and contact an authorised Icepack Repair Agent to arrange for the electronic relay to be replaced with a mechanical solenoid, free of charge. For more information or to locate an authorised dealer, owners can phone 1800 625 746 or visit http://www.icepack.com.au

Produits concernés

Icepack Electric Heater Option for Icepack ES Sleeper Cab Air Conditioner A heater installed into the sleeper cabin of trucks to heat the sleeper cab while the truck is not operating.

Additional Source Details

FieldValue
Guid › #text8df69f84-c07e-469a-b104-cd0b4a56c0c3
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/icepack-electric-heater-for-icepack-es-sleeper-cab-air-conditioner
Pub DateWed, 08 Jul 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Icepack%20ES%20Sleeper%20Cab%20Air%20Conditioner.jpg?itok=qp4D4FRs

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Icepack Electric Heater for Icepack ES Sleeper Cab Air Conditioner?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risque["Car parts and accessories","Home electrical appliances","Heating and cooling products"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Icepack Electric Heater for Icepack ES Sleeper Cab Air Conditioner

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