Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard
USHyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard
Motif du rappel / Danger
TranslatedThe chargers can overheat, posing a fire hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves Hyper Products HyperJuice Stackable GaN 65W and 100W USB-C chargers. The chargers were sold in black and measure about 2 inches wide and 3 inches long. The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417. The model numbers are printed on a label located at the bottom of the charger. Item Number Product Name HJ414 HyperJuice Stackable GaN 65W USB-C Charger HJ417 HyperJuice Stackable GaN 100W USB-C Charger
Produits concernés
TranslatedHyperJuice Stackable GaN USB-C Chargers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Hyper-Products-Recalls-HyperJuice-Stackable-GaN-USB-C-Chargers-Due-to-Fire-Hazard |
| Title | Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-75238.png |
| Images › 1 › Caption | Recalled Hyper Products HyperJuice Stackable GaN 65W USB-C Chargers |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-75245.png |
| Images › 2 › Caption | Recalled Hyper Products HyperJuice Stackable GaN 100W USB-C Chargers |
| Hazards › Name | The chargers can overheat, posing a fire hazard to consumers. |
| Injuries › Name | Hyper Products has received seven reports of the charger overheating resulting in damage to the charging units. No injuries have been reported. |
| Products › Name | HyperJuice Stackable GaN USB-C Chargers |
| Products › Number Of Units | About 18,200 (In addition, about 54 were sold in Canada and about 4 were sold in Mexico) |
| Recall I D | 9407 |
| Remedies › Name | Consumers should immediately stop using the recalled HyperJuice Stackable GaN USB-C Chargers and contact Hyper Products for refund in the form of a www.Hypershop.com store credit for the amount of the purchase price for the 65W and the 100W chargers. |
| Importers › Name | Hyper Products Inc., of Fremont, California |
| Retailers › Name | B&H Photo Video stores in New York and at www.bhphotovideo.com and online at www.hypershop.com, www.indiegogo.com and www.kickstarter.com from October 2020 through August 2022 for between $45 and $59 for the 65W (HJ414) and between $58 and $84 for the 100W (HJ417). |
| Recall Date | 2022-09-29T00:00:00 |
| Description | This recall involves Hyper Products HyperJuice Stackable GaN 65W and 100W USB-C chargers. The chargers were sold in black and measure about 2 inches wide and 3 inches long. The 65W charger has the model number HJ414 and the 100W charger has the model number HJ417. The model numbers are printed on a label located at the bottom of the charger. Item Number Product Name HJ414 HyperJuice Stackable GaN 65W USB-C Charger HJ417 HyperJuice Stackable GaN 100W USB-C Charger |
| Recall Number | 22236 |
| Remedy Options › Option | Refund |
| Inconjunctions › 1 › U R L | https://recalls-rappels.canada.ca/en |
| Inconjunctions › 2 › U R L | http://www.profeco.gob.mx/Verificacion/alertas_nvo.asp |
| Consumer Contact | Hyper Products toll-free at 866-203-5570 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at https://www.hyperjuicerecall.expertinquiry.com or www.hypershop.com and click on "Recalls" at the bottom of the page for more information and to register. |
| Last Publish Date | 2022-09-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hyper Products Recalls HyperJuice Stackable GaN USB-C Chargers Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/hyper-products-recalls-hyperjuice-stackable-gan-usb-c-chargers-due-to/CPSC-22236
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