Hydrolevel Recalls Controllers for Slant/Fin Boilers Due to Fire Hazard
USHydrolevel Recalls Controllers for Slant/Fin Boilers Due to Fire Hazard
Recalling Firm: Hydrolevel Company, of North Haven, Conn.
Motif du rappel / Danger
TranslatedA malfunction in the recalled controller can cause the boiler to overheat, posing a fire hazard.
Description du produit & Identification
TranslatedThis recall involves the Hydrolevel HydroStat Model 3000 boiler controller which is a black rectangular control unit for residential Slant/Fin VSPH boilers. The unit has six small LED lights and the word 'Hydrostat' on the front. The controller says HydroStat on the front and HydroStat Model 3000 on the back.
Produits concernés
TranslatedHydroStat Model 3000 boiler controllers for Slant/Fin boilers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Hydrolevel-Recalls-Controllers-for-Slant-Fin-Boilers-Due-to-Fire-Hazard |
| Title | Hydrolevel Recalls Controllers for Slant/Fin Boilers Due to Fire Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/Recalled HydroStat Model 3000 boiler controller for Slant Fin boilers.png |
| Images › Caption | Recalled HydroStat Model 3000 boiler controller for Slant/Fin boilers. |
| Hazards › Name | A malfunction in the recalled controller can cause the boiler to overheat, posing a fire hazard. |
| Injuries › Name | Hydrolevel has received five reports of the recalled controllers failing to shut down the boilers after they reach the high temperature limit. No injuries or property damage have been reported. |
| Products › Name | HydroStat Model 3000 boiler controllers for Slant/Fin boilers |
| Products › Number Of Units | About 3,900 (in addition, about 370 were sold in Canada) |
| Recall I D | 8429 |
| Remedies › Name | Consumers with Slant/Fin model VSPH boilers should immediately contact a contractor to schedule a free repair. For assistance in locating a contractor, go to http://www.slantfin.com/locator/. |
| Retailers › Name | Slant/Fin distributors, residential boiler contractors and boiler distributors nationwide from May 2012 through July 2018 for about $185 for the boiler controller |
| Recall Date | 2018-10-18T00:00:00 |
| Description | This recall involves the Hydrolevel HydroStat Model 3000 boiler controller which is a black rectangular control unit for residential Slant/Fin VSPH boilers. The unit has six small LED lights and the word 'Hydrostat' on the front. The controller says HydroStat on the front and HydroStat Model 3000 on the back. |
| Distributors › Name | Hydrolevel Company, of North Haven, Conn. |
| Recall Number | 19016 |
| Manufacturers › Name | Hydrolevel Company, of North Haven, Conn. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/67570r-eng.php |
| Consumer Contact | Slant Fin at 800-873-4346 from 9 a.m. to 5 p.m. ET, Monday though Friday or Hydrolevel at 800-654-0768 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.hydrolevel.com and click Contact Us for more information. |
| Last Publish Date | 2018-10-18T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hydrolevel Recalls Controllers for Slant/Fin Boilers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hydrolevel Company, of North Haven, Conn. - Hydrolevel Recalls Controllers for Slant/Fin Boilers Due to Fire Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/hydrolevel-recalls-controllers-for-slant-fin-boilers-due-to-fire-hazar/CPSC-19016
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